Enzo van Mourik

Dedicated individual with a strong commitment to achieving goals and providing exceptional customer service. Proven success in managing academic projects, volunteer work, and extra-curricular activities, showcasing a strong work ethic and character. Professional team player, adept at building strong bonds with coworkers and staff. Continuously striving for personal growth, I approach obstacles as opportunities in my journey.

Server at The Woodlands Resort Curio Collection (2026-06 – Present)

• Upselling menu items, food, drinks and experiences
• Sales, communication, upselling skills, working under pressure (fast paced environment), and problem-solving
• Provided Diligent service towards Resort visitors, maintaining a attentive, welcoming and sociable manner
• Kept up with the cleanliness around others and my section, guaranteeing a pristine environment for guests
• Provided food and beverage recommendations, personalizing their orders towards the experience they desire
• Communicated effectively with Bar, kitchen and management to ensure coworkers and guests needs are fulfilled
• Managed multiple premium guests areas and booked reservations. Ensuring attentive and exclusive service

Floral Delivery Driver at PINEY ROSE FLORAL LLC (2025-09 – 2026-02)

• Developed strong relationships with clients, fostering repeat business through exceptional service.
• Optimized vehicle maintenance schedules to ensure reliable transportation of floral products.
• Resolved customer concerns professionally and courteously, enhancing overall client experience.
• Supervised daily delivery operations, mentoring team members on best practices and customer service standards.

Server at SAPPORO JAPANESE BISTRO (2024-09 – 2025-01)

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Delivered exceptional customer service in high-volume restaurant environment.
• Managed multiple tables efficiently, ensuring timely food and beverage service.

Concrete Laborer at CALEDONIA CONCRETE CONSTRUCTION (2024-06 – 2024-08)

• Operated heavy machinery such as mixers, pumps, and power tools to expedite the concrete pouring process.
• Increased productivity through effective teamwork while carrying out tasks like grading surfaces, setting up formwork, or placing rebar reinforcements.
• Collaborated with team members to achieve timely completion of projects, meeting client deadlines and expectations.

Server Assistant at MARKET SUSHI INC (2023-05 – 2024-03)

• Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
• Assisted servers in attending to guests needs, ensuring a smooth service flow during peak hours.
• Assisted servers in delivering food and beverages, ensuring timely service and customer satisfaction.
• Maintained cleanliness and organization of dining area, supporting a welcoming atmosphere for guests.

Host at THE REPUBLIC GRILLE (2022-08 – 2022-12)

• Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.

Lifeguard at VILLASPORT TW LLC (2022-05 – 2022-08)

• Monitored safety of guests in and around swimming pool.
• Provided friendly customer service to guests and addressed concerns.
• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

Cashier at DAIRY QUEEN (2021-05 – 2021-08)

• Processed customer transactions efficiently using point-of-sale systems.
• Processed customer orders efficiently, ensuring accuracy and speed during peak hours.
• Operated ice cream machines to ensure consistent product quality and adherence to recipes.

High School Diploma – The Woodlands Highschool (2024-05)