Erica Gadsden

Adept Protective Specialist with a proven track record of enhancing operational efficiency and client relations at Marta Police Dept. Utilizes keen attention to detail and exceptional problem-solving abilities to address safety and service issues effectively. Skilled in multitasking and professional communication, consistently prioritizes performance improvement and comprehensive training.

Protective Specialist - MARTA POLICE DEPT. - Atlanta, GA

(2021-12)

• Implemented innovative strategies to increase efficiency of operations.
• Assisted in troubleshooting and resolving safety, service and operational issues.
• Implemented strategies to improve performance, accuracy, and quality.
• Developed specialized skills in customer service and client relations.
• Identified areas for improvement in existing systems and procedures.
• Participated in ongoing training to enhance own job skills and knowledge.
• Worked with coworkers to complete tasks.

Technical College System (2002-10)