Erica Metzger

Results-driven Sales and Administrative Professional with over 16 years in real estate sales and office management, alongside a decade in online sales. Expertise in organizational efficiency and customer service fosters strong client relationships and loyalty. Thrives in fast-paced environments while consistently delivering exceptional results.

Real Estate Sales and Office Administration / Office Manager at Atkins Realty Group (2012 – 2025)

• Managed daily office operations, ensuring organized records for efficient access
• Handled calls, appointments, and follow-ups, enhancing customer engagement and lead conversion
• Focus on excellent customer service and relationship building throughout the sales process
• Over 10 years managing online sales activities and customer communications
• Manage daily office operations and maintain organized records
• Prioritized customer service by actively engaging with clients during sales
• Demonstrate strong attention to detail and problem-solving skills
• Package products carefully and coordinate delivery or shipping