Erica Potter
Long-time stay-at-home parent and household manager returning to the workforce, now pursuing a Bachelor's in Healthcare Administration
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About
Long-time stay-at-home parent and household manager returning to the workforce, now pursuing a Bachelor's in Healthcare Administration. Leveraging skills gained from raising children—scheduling, budgeting, advocacy, problem-solving, and communication—alongside experience in customer service and office operations. Motivated, reliable, and ready to contribute in an administrative or patient-support role.
Experience
Office Assistant at Buckhead Glass Co. (2001-07 – 2004-05)
- Answered phones, scheduled service, and supported customer communication.
- Prepared quotes; processed invoices and accounts receivable accurately.
- Maintained filing systems and assisted with daily office operations.
Office Assistant at Express Glass (1997-08 – 1998-05)
- Managed calls, prepared quotes, and organized records.
- Supported sales and general office tasks to keep operations efficient.
Deli Clerk at Ingles Markets (2022-03 – 2023-06)
- Prepared food to safety standards, created custom orders, and handled cash transactions.
- Delivered friendly, prompt service in a fast-paced environment.
Cleaning Crew at Gateway Transportation of Georgia (2021-04 – 2022-02)
- Maintained cleanliness, safety, and organization across warehouse areas.
Personal Shopper at Walmart (2020-06 – 2021-01)
- Accurately picked and fulfilled online orders.
Education
Bachelor's in Healthcare Administration – Western Governors' University (2023-08 – 2028)
