Ericka Mejia
Assisted in administrative functions with a focus on organization and attention to detail in banking and retail settings. Communicated effectively with diverse groups, demonstratin
Talent
Adelphi, MDMember since July 24, 2026
Time ManagementCustomer Servicedata entryConflict ResolutionSchedulingAppointment SchedulingFinancial Records
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Time ManagementCustomer Servicedata entryConflict ResolutionScheduling
About
Assisted customers with deposits, withdrawals, payments, and account services. Maintained strict confidentiality while handling sensitive financial information. Answered phone calls and directed customers to appropriate departments.
Experience
Bank Associate at M&T Bank (2024-12 – Present)
- Assisted customers with deposits, withdrawals, payments, and account services.
- Maintained strict confidentiality while handling sensitive financial information.
- Answered phone calls and directed customers to appropriate departments.
- Resolved customer concerns with professionalism and excellent service.
- Maintained accurate records and completed daily administrative tasks.
- Worked collaboratively with team members to meet branch goals.
Apprentice at Chipotle Mexican Grill (2018-03 – 2024-12)
- Assisted with daily restaurant operations and supervised team members.
- Helped schedule employees and coordinate shift coverage.
- Trained new employees on company procedures and customer service standards.
- Managed inventory and ensured accurate documentation.
- Maintained compliance with health and safety regulations.
- Resolved customer concerns while providing exceptional service.
- Demonstrated leadership, organization, and time management skills in a high-volume environment.
Education
Diploma – Northwestern High School (2019)
Skills
demonstratin
