Ericka Pham

Detail-oriented Medical Technologist with experiences in Bioclinical laboratory testing, data analysis, and quality control. Proven ability to execute complex assays, perform instrument maintenance, and troubleshoot laboratory issues. Skilled in GC/MS, PCR, and LIS system, with a strong background in aseptic technique and regulatory compliance. Eager to leverage expertise in quality assurance and analytical procedures to contribute to your organization.

Medical Technologist III – GC/MS Laboratory - BOSTON HEART DIAGNOSTICS - Framingham, MA

(2009-07)

• Executed proprietary liquid-liquid extraction tests on patient plasma/serum utilizing GC/MS.
• Conducted molecular biology assays employing PCR with aseptic technique, including extraction, analysis, and interpretation of real-time PCR results.
• Performed comprehensive data analysis utilizing Agilent's Mass Hunter software.
• Reviewed chromatography data, executed QA/QC procedures, and released patient test results through the LIS system.
• Administered semiannual Analytical Measurement Ranges in compliance with CAP, CLIA requirements.
• Mentored medical technologists in extraction/analysis techniques, troubleshooting, and meticulous documentation of patient and quality control data.
• Maintained GC/MS instruments to ensure optimal functionality, including cleaning and replacing ion sources, and installing columns and gold seats.
• Led the Fatty Acid bench, overseeing the training of new hires and tracking annual competencies.
• Independently troubleshoot and resolved laboratory issues to maintain operational efficiency.
• Monitored the problem log daily to ensure capture of all failed batches and related issues.
• Collected and reviewed monthly maintenance forms to verify adherence to regulatory requirements.
• Managed inventory and prepared/validated all departmental reagents, internal standards, QCs, and calibrators.
• Conducted final report reviews to ensure validation criteria and results align with regulatory and current industry standards.

Medical Technologist in Special and Automated Chemistry Department - QUEST DIAGNOSTICS - Cambridge, MA

(2000-08 - 2009-07)

• Applied technical principles and techniques of medical technology to consistently perform moderate and complex clinical tests, including Radio Immuno Assays, ELISA, EIA, Western Blot, Electrophoresis, Genprobes, Maternal Screening, Prostate Screening, RPR, Heterophile, and Hepatitis tests.
• Executed clinical tests strictly following CLIA requirements and established policies.
• Prepared and validated new reagents and controls, validating their utility against standard criteria.
• Performed routine QC and calibrations, assessing results to determine test reporting eligibility.
• Determined specimen acceptability for testing based on established criteria and accurately entered test results.
• Verified computer review reports to ensure accurate laboratory result reporting.
• Evaluated the acceptability of routine analyses prior to releasing patient reports and took appropriate, documented action in response to critical or unexpected results.
• Maintained laboratory equipment through preventative maintenance and calibrations, documenting all actions per the approved schedule, and ensured a safe and organized work area.
• Provided ongoing technical guidance to laboratory assistants, associates, and fellow Clinical Laboratory Scientists, and instructed/trained new employees on proper routine procedure performance.

B.S. - Clinical Laboratory Science/Medical Technology - University of Massachusetts (2000-06)