Erika Richardson

License Leasing Agent with a solid foundation in property management and tenant relations, demonstrated through previous roles in a fast-paced Chicago real estate environment.

Leasing Agent / Assistant Property Manager at BGSF (2024-08 – Present)

• Assist the property manager in daily operations including rent collection, lease renewals, and maintenance coordination.
• Conduct property tours and effectively communicate leasing terms to prospective tenants, increasing lease conversion rates.

Front Desk Receptionist / ATL Manager at HR Block Inc. (2014-03 – Present)

• Supervise and train front desk staff, improving customer service delivery and team performance.
• Implement efficient scheduling and administrative procedures, reducing wait times and improving customer satisfaction.

Leasing Agent at Noca Blu- Cushman & Wakefield Management (2020-11 – 2021-12)

• Utilized local market knowledge to competitively price rental units and analyze market trends, driving leasing strategy.
• Resolved tenant inquiries and complaints promptly, maintaining positive tenant relations and reducing turnover.

Leasing Agent at Twin Towers-The Habitat Management (2020-01 – 2020-11)

• Negotiated lease terms to increase lease conversion rates.
• Coordinated and scheduled property maintenance and repairs, ensuring timely resolution to enhance tenant satisfaction.

Bachelor of Arts in Merchandising Management – International Academy of Design & Technology (2005-06)

Associate of Applied Science in Business Administration – Robert Morris College (2004-08)