Erin Caldwell

Reliable and compassionate healthcare professional with 8+ years of experience in customer service, hospitality, and patient care.

Certified

Phlebotomist with strong knowledge in specimen collection, mobile blood draws, lab processing, and patient communication. Known for being detail-oriented, efficient, and professional in fast-paced medical environments.

Phlebotomist - HOU Labs & More - Houston, TX

(2025-01 - 2026-05)

• Performed venipuncture and collected blood samples for testing and diagnosis
• Collected non-blood specimens including urine, sputum, and throat swabs
• Prepared, labeled, and stored specimens accurately for lab testing
• Verified patient identity using medical records and proper identification procedures
• Entered patient and specimen information into database systems
• Educated patients on procedures and provided comfort and reassurance
• Assisted patients with questions, concerns, and follow-up needs

Mobile Phlebotomist - Trident Care

(2024-05 - 2025-01)

• Performed mobile blood draws at facilities while maintaining high accuracy and professionalism
• Communicated with patients and staff to ensure smooth and timely collections
• Managed specimen labeling, packaging, and transport for lab processing
• Maintained organized daily schedules and route planning
• Ensured compliance with safety standards and specimen handling procedures

Mobile Phlebotomist - Labrad

(2023-08 - 2024-04)

• Traveled to hospitals, offices, and facilities to perform blood draws and specimen collections
• Completed 30+ requisitions per shift while maintaining accuracy and patient care
• Collected venous blood and urine specimens and processed samples using centrifuge equipment
• Packed, shipped, and transported specimens to reference labs for testing
• Communicated effectively with nurses, paramedics, hospice staff, families, and other medical personnel
• Maintained strict labeling, documentation, and test ordering procedures

Caregiver / Med Tech - Ella Springs

(2022-07 - 2023-07)

• Assisted residents with grooming, bathing, toileting, and daily hygiene
• Prepared meals and supported residents based on dietary needs
• Monitored medications and documented resident conditions daily
• Assisted with mobility, transfers, and transportation
• Reported behavioral or medical changes to supervisors
• Provided companionship and emotional support to residents

Caregiver / Med Tech / Bath Aide - Brookdale Spring Shadows

(2021-01 - 2022-06)

• Assisted residents with Alzheimer's and dementia with daily living activities
• Administered medication on schedule and ensured proper documentation
• Provided grooming, bathing, toileting, and mobility support
• Completed housekeeping duties including laundry, dishes, and room maintenance
• Communicated with nurses, therapists, hospice teams, and families during emergencies
• Monitored residents for behavioral changes and reported abnormalities promptly

Diploma - Cypress Falls High School (2013-05)

Blinn Community College (2017-05)

Phlebotomy Certification - Phlebotomy - Pima Medical Institute (2018-04)