Erohlyn Lugo

Industrial Engineer and Higher Technician in Logistics and Distribution, with over 10 years of experience in operations, logistics, transportation, distribution, warehousing, maintenance, quality, and document management.

Experience leading high-demand operations, heavy fleets, national supply, operational teams, vendors, and KPIs. Strong background in creating procedures and manuals, process mapping and documentation, continuous improvement, audits, and management systems under ISO 9001 guidelines. Results-oriented, with focus on safety, standardization, and productivity.

LOGISTICS AND DISTRIBUTION SUPERVISOR - United Petroleum - República Dominicana

(2025-09)

• Lead logistics, transportation, and distribution operations for fuels and gases, ensuring continuity, safety, and service levels.
• Coordinate nationwide deliveries to stations and industrial clients, including daily scheduling, unit assignment, and operational follow-up.
• Manage fleet performance and availability, coordinating with vendors, terminals, maintenance, and safety teams.
• Create and monitor KPIs for transportation, distribution, productivity, fleet utilization, trips, volumes, and driver performance.
• Participate in the planning and monitoring of preventive and corrective maintenance to maximize reliability and availability.
• Develop procedures, policies, manuals, and controls; map, analyze, and document processes and drive continuous improvement actions.
• Prepare analyses and management reports to support operational decisions and resource optimization.

PRIMARY TRANSPORTATION SUPERVISOR - Cervecería Nacional Dominicana

(2021-01 - 2025-08)

• Coordinate supply from distribution centers nationwide and reverse logistics to the production plant.
• Manage heavy fleets and key area indicators; analyze AMT, productivity, and planned vs. executed trips.
• Ensure loading and unloading in accordance with the transfer plan, volume compliance, and safety policies.
• Coordinate equipment maintenance to ensure operational reliability and lead a team of over 70 employees.

MAINTENANCE AND GENERAL SERVICES / LOGISTICS SUPERVISOR - Yobel SCM Dominicana

(2017-01 - 2020-12)

• Supervise warehouse operations, inventories, receiving, dispatching, layout, and KPI updates.
• Plan preventive and corrective maintenance programs; manage vendors, budget, and area purchases.
• Participate in internal and external audits, closure of non-conformities, and compliance with safety and quality standards.
• Develop manuals, procedures, and improvement initiatives to standardize processes and reduce returns.

DOCUMENTATION MANAGER - Papyrus Technologic

(2012-01 - 2017-12)

• Audit documentation and prepare client-auditable records.
• Map and document processes, develop flowcharts, and support standardization under quality management system guidelines.

Industrial Engineering - Instituto Especializado de Estudios Superiores Loyola (2016)

Higher Technician in Logistics and Distribution - Instituto Técnico Superior Comunitario (2018)

Diploma in Fleet Management and Administration - fleet management, unit maintenance, preventive/corrective planning, and transportation indicators