Pharmacy Technician at CenterWell Pharmacy (2022-05 – 2024-11)
Clinical Services Pharmacy Techs handle the administrative and technical support for patient clinical programs.
- Triage & Intake: Field inbound calls from patients, pharmacies, and providers regarding clinical programs.
- Support: Assist pharmacists with maintaining records, facilitating prescription refills, and monitoring patient compliance.
- Adherence: Support specific operational processes designed to optimize health outcomes and increase medication adherence
Pharmacy Technician at AdventHealth (2020-01 – 2023-10)
- Actively performs all pharmacy technician functions
- Maintains operational expertise in and actively provides coverage of the technician services
- Oversees appropriate utilization of medication automation, technology, and computer systems
- Accurately oversees the management of medication inventories and the preparation and delivery of patient specific medication doses
- Facilitates medication safety practices
- Maintains continuous learning and pharmacy practice development
Pharmacy Technician at Hoyes Pharmacy (2018-08 – 2019-10)
- Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels and fill prescriptions for approval by pharmacists.
- Use the pharmacy’s proprietary computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation and insurance billing.
- Research and resolve dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety/wellness and build customer loyalty.
Patient Transporter at Tampa General Hospital (2015-09 – 2017-09)
- Communicated effectively and efficiently via a Transport Tracking System and dispatchers
- Transport of patients and equipment within established departmental timeframes and productivity standards, and following departmental operational and safety policies and procedures.
- Demonstrates positive customer relations while maintaining high infection control and risk management practices.
- Tailored my approach to display the mission, vision and values of Tampa General Hospital.
Checkout supervisor at COS, SAMs Club (2014 – 2015)
- Supervise all operation team which includes front end cashiers, customer service, optical, pharmacy, photo, jewelry, and tire and battery.
- Ensured all associates follow all company policies in all task performed.
- Responded to member queries and complaints in a prompt and professional manner.
- Help with hiring and training cashiers.
- Motivating cashiers to obtain daily sales goals.
- Prepared and submitted sales and business analysis reports to management on a regular basis.
- Demonstrated exceptional product knowledge in assisting members and associates if need be.
Key Holder at Charlotte Russe (2011 – 2013)
- Led daily store operations as a key holder, including opening and closing procedures, cash handling, and team supervision.
- Delivered outstanding customer service while driving sales and achieving store performance goals.
- Assisted with merchandising, inventory control, shipment processing, and maintaining visual presentation standards.
- Supported management with employee training, scheduling, and operational compliance.
- Handled customer inquiries and resolved issues to ensure a positive shopping experience and customer retention.
