Estephany Ogorman

scheduling referral appointment for Initial Evaluation and following visits, rescheduling, and canceling appointments as applicable, and quick verification of patient's demographical information. Analysis of incoming referrals to sort to subfolders for data entry into our EMR for each referral received. Understanding of Insurance benefits and authorizations for obtaining prior to scheduling.

Intake Coordinator at Bodycentral Physical Therapy (2022-05 – Present)

• scheduling referral appointment for Initial Evaluation and following visits, rescheduling, and canceling appointments as applicable, and quick verification of patient's demographical information.
• Analysis of incoming referrals to sort to subfolders for data entry into our EMR for each referral received.
• Understanding of Insurance benefits and authorizations for obtaining prior to scheduling.
• Collaboration, Communication Skills, Interpersonal Skills, Technical and Scheduling skills to assist patients
• A self-starter and to work with minimal direction.
• Ability to delegate and communicate in an honest, direct, and professional manner, relating well to others to build rapport and effective relationships

Loan Officer at Cashtime loan centers (2018-06 – 2020-03)

• Conducted thorough evaluations of loan applications and assessed borrower eligibility.
• Verified and analyzed financial documents to determine loan amounts and terms.
• Collaborated with clients to explain loan options, terms, and repayment plans.
• Prepared loan documents and ensured compliance with regulatory requirements.
• Managed loan portfolios, including monitoring payments and resolving any issues.
• Built and maintained relationships with clients to promote customer satisfaction and retention.
• Stayed updated on industry regulations and market trends to provide informed advice to clients.

Medical Assistant at Anthony Medical and Chiropract (2013-01 – 2018-06)

• Coordinated and scheduled patients for electrical therapy sessions.
• Prepared patient information for the next day, including insurance verification and documentation.
• Managed the front office, ensuring a smooth check-in and check-out process for patients.
• Assisted in ultrasound therapy sessions, providing support to patients and therapists.
• Collaborated with healthcare professionals to ensure proper patient care and treatment.

College Degree in Veterinary Medicine – Pima Medical Institute-Tucson (2020-10 – 2021-08)

High school diploma in Basic Education – Rio Rico High School (2009-08 – 2013-05)