Ethen Lynch

Motivated automotive professional with over six years of experience in customer service, service advising, automotive parts operations, vehicle detailing, and landscaping/construction. Experienced in managing repair orders, conducting vehicle inspections, sourcing automotive parts, and building strong customer relationships. Proficient with Reynolds & Reynolds and ALLDATA software.

Known for strong communication skills, attention to detail, and delivering exceptional customer service in fast-paced environments.

SERVICE ADVISOR - Lake Ford - Lewistown, PA

(2025-11 - 2026-05)

• Served as the primary point of contact for customers seeking vehicle maintenance and repair services.
• Conducted vehicle walkarounds and documented customer concerns, vehicle condition, and recommended services.
• Created and managed repair orders while maintaining accurate service records.
• Utilized ALLDATA to assist with vehicle repair information and service recommendations.
• Communicated repair recommendations, maintenance needs, and cost estimates to customers.
• Coordinated workflow between customers, technicians, and parts departments to ensure timely repairs.

PARTS ASSOCIATE - Blaise Alexander Chevrolet - Selinsgrove, PA

(2024-11 - 2025-02)

• Researched and sourced OEM and aftermarket automotive parts.
• Prepared accurate parts quotes and verified part compatibility.
• Coordinated with manufacturers and dealerships to locate specialized parts.
• Managed inventory and operated forklifts safely.

SERVICE ADVISOR - Blaise Alexander Chevrolet - Selinsgrove, PA

(2022-11 - 2024-11)

• Assisted customers throughout the service process from check-in through delivery.
• Performed vehicle walkarounds and documented maintenance needs and concerns.
• Created repair orders using Reynolds & Reynolds.
• Communicated estimates and repair updates to customers.
• Coordinated with technicians to ensure efficient repairs.

LANDSCAPER / HARDSCAPE LABORER - A New Design Landscape & Stone, Inc.

(2021-04 - 2022-01)

• Performed residential and commercial landscaping.
• Installed patios, retaining walls, walkways, and driveways.
• Operated skid steers and other equipment.
• Assisted with concrete placement, grading, and site preparation.

AUTOMOTIVE DETAILER - Register Chevrolet - Thompsontown, PA

(2019-03 - 2021-04)

• Performed complete interior and exterior vehicle detailing.
• Conducted quality inspections and prepared vehicles for delivery.
• Applied waxes, protectants, and finishing products.

High School Diploma - Juniata High School (2020) Mifflintown, PA