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Fabiola Godinez

Fabiola Godinez

Customer Service Representative

Talent
AuroraMember since August 19, 2026
ExcelCustomer service
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ExcelCustomer service

About

An enthusiastic forward thinking Customer Service Representative with five years of experience and excellent leadership and communication skills. Comfortably cultivates trusting and productive relationships with coworkers, customers and administration. Experienced in meetings and workshops. Able to adapt to new situations with ease.

Experience

Administrative Assistant at Maywood Mutual Water Company #2 (2021-10 – Present)

  • Answer phones, take payments in person and over the phone.
  • Post the payments that were made on-line.
  • Direct the calls to the corresponding department, make appointments for customers for repairs, write work orders for the field workers.
  • Prepare the office for the Board Members meetings.
  • Input bank statements in quick books.

Personal Assistant/Receptionist at Estrellas Flower Shop (2018-01 – 2020-04)

  • Help customers with orders, book keeping, interview candidates for other job positions, assist the owner in her personal errands, calculate bank accounts with the sales.
  • Help customers, and arrange flowers.

Receptionist at NEWSTAR WHOLESALE INC (2014-03 – 2017-12)

  • Recommended improvements in products, packaging, shipping service, and billing methods.
  • Operated telephone switchboard to answer, screen and forward calls providing information, taking messages and setting appointments.

Secretary at Los Angeles County of Education (2013-11 – 2014-03)

  • Conducted on the job training, classes and training sessions to teach and demonstrate principles, techniques, procedures and methods of designated subjects.
  • Assisted in workshops, job fairs, and on-site job interviews.

Medical Assistant at Paramount Family Clinic (2008-07 – 2010-06)

  • Answer phones, file patients charts, take patients vitals, prepare rooms for exams, translate for non English speaking patients, clean front and back office and schedule patients appointments.

Education

High school or equivalent in Child Development – ELAC Community College (2011-08 – 2013-03)

Certificate in Medical Assistant – ICDC College (2008-01 – 2008-09)

High school diploma in General Education – ROOSEVELT HIGH SCHOOL (2002-03 – 2006-06)

Skills

Customer Service Representative

Reviews

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