Faith Smith

Results-driven banking and operations professional with experience in client relationship management, sales support, financial services, and branch operations. Proven success in customer service, sales, cash handling, and relationship building.

Customer Experience Banker - Huntington National Bank

(2024-02 - 2025-10)

• Built client relationships
• Recommended banking products
• Cross-sold services
• Processed transactions
• Assisted with loan applications
• Generated new business

Lead of Operations - JPMorgan Chase

(2022-09 - 2023-09)

• Supervised branch operations
• Coached staff
• Oversaw teller operations
• Managed scheduling and onboarding
• Ensured compliance

Teller - TCF Bank

(2020-10 - 2022-08)

• Processed deposits, withdrawals, transfers, and payments accurately
• Balanced cash drawer and maintained cash handling accuracy
• Assisted customers with account questions and basic banking services
• Identified opportunities to refer customers to appropriate banking products
• Followed banking policies and security procedures while delivering excellent customer service

Room Attendant - Hampton Inn

(2017-03 - 2020-09)

• Cleaned guest rooms, replenished amenities, and reported maintenance issues

Bachelor's - Pre-Law - National University (2026 - 2030)

Corliss High School