Shaina Whye

Detail-oriented and customer-focused professional with experience in healthcare support, banking, and client services. Proven ability to deliver personalized customer experiences, manage sensitive information, and handle high-value financial transactions.

Background includes patient care, compliance, and financial services, with a strong commitment to professionalism and growth.

Customer Experience Banker - Huntington Bank

(2025-03)

• Deliver personalized banking experiences tailored to individual customer needs
• Manage high-volume cash transactions exceeding $10 million with accuracy and security
• Build client relationships while ensuring compliance with financial regulations

Patient Service Representative - El Barrio - Cleveland, OH

(2023-11)

• Provide front-line patient support and ensure a positive service experience
• Assist with scheduling, inquiries, and administrative tasks
• Maintain HIPAA compliance and confidentiality

Bartender - Touch of Italy - Bedford, OH

(2023-08)

• Prepare and serve beverages while maintaining high service standards
• Engage customers and provide recommendations
• Maintain a clean and organized workspace

STNA (Inactive) - IntelyCare - Cleveland, OH

(2020-09)

• Assist patients with daily living activities
• Monitor and record vital signs
• Ensure patient comfort and safety

STNA (Inactive) - Nurse Dash

(2020-04)

• Support patient care and hygiene needs
• Monitor patient condition and report changes
• Maintain a safe and clean environment

Associate of Applied Science - Paralegal Studies - Bryant & Stratton College (2013-05)