Felicity Malaka

Dynamic, forward looking team player with sound morals and a keen interest in learning. Excellent communication and problem solving skills. Outstanding interpersonal skills, ability to communicate effectively at all levels. High energy and excellent health.

Concessions cashier at Legends Global (2026-01 – Present)

• Delivered excellent customer service in a fast-paced event setting
• Handled cash, card, and mobile payments with accuracy
• Assisted with food prep and ensured compliance with safety and hygiene standards
• Restocked inventory and maintained a clean service area
• Collaborated with team members to keep lines moving quickly during high-traffic events

Concession Stand Worker at Wylys concessions (2025-06 – Present)

• Delivered excellent customer service in a fast-paced event setting
• Handled cash, card, and mobile payments with accuracy
• Assisted with food prep and ensured compliance with safety and hygiene standards
• Restocked inventory and maintained a clean service area
• Collaborated with team members to keep lines moving quickly during high-traffic events

Private Nanny at Laudine Canady (2025-01 – Present)

• Provided attentive, full-time care for an infant, ensuring safety and well-being at all times
• Managed feeding schedules, diaper changes, and nap routines
• Supported early development through play, reading, and sensory activities
• Maintained a clean and organized environment for the child
• Communicated regularly with parents about daily activities and progress

Au Pair at Cultural Care Au Pair (2023-02 – 2025-02)

• Provided full-time childcare for 3 children, ensuring their safety, well-being, and daily development
• Planned and supervised educational and recreational activities suited to different age groups
• Assisted with homework, meal preparation, and bedtime routines
• Helped with light household tasks such as laundry, tidying play areas, and organizing children's schedules
• Developed strong cross-cultural communication and problem-solving skills while living with a host family abroad

Server/Waiter at Kulture dine (2021-09 – 2023-01)

• Greet costumes
• Offer them menus
• Taking orders
• Serve food and drinks
• Checking satisfaction
• Processing payments

High School (matric) in English – Hoerskool Voortrekkerhoogte High School