Felicity Newton

Results-driven Professional and Supervisor with a diverse background in logistics, hospitality, and event coordination. Proven leader capable of managing teams, optimizing operational workflows, and maintaining high standards of customer service in fast-paced environments.

Supervisor - bealls - 1580 w brandon blvd brandon fl

(2024-01)

• Oversee daily operations and team performance to ensure all service and safety standards are met.
• Train and mentor new staff members on company protocols, customer service excellence, and POS systems.
• Resolve complex customer inquiries and operational bottlenecks to maintain a high level of guest satisfaction.
• Manage inventory, scheduling, and floor assignments to maximize departmental efficiency.

Wedding Coordinator - Casa Lantana - Brandon, FL

(2020-06 - 2020-12)

• Executed event floor plans by arranging tables, linens, and centerpieces to meet specific client visions.
• Coordinated seamless transitions between ceremony and reception phases to ensure a high-quality guest experience.
• Managed venue aesthetics and cleanliness, ensuring all areas were "photo-ready" for clients.

Expeditor & Hostess - Chili’s - Riverview, FL

(2021-04 - 2021-12)

• Facilitated communication between the kitchen and front-of-house staff to ensure timely delivery of orders.
• Managed guest seating and waitlists during peak hours, optimizing table turnover.

Hostess - Outback Steakhouse - Brandon, FL

(2022-05 - 2022-09)

• Greeted and seated guests promptly while maintaining dining room organization and sanitization.

Warehouse Associate - Amazon - seffner fl

(2023-06 - 2023-12)

• Processed high volumes of orders with accuracy and speed to meet strict daily production targets.
• Utilized handheld scanning technology to manage inventory flow and ensure package tracking accuracy.
• Adhered to rigorous safety and organizational protocols within a fast-paced distribution environment.

Game Hostess - GameTime Tampa - Tampa, FL

(2019-08 - 2019-11)

• Educated guests on game card functionality and maintained a clean, operational gaming floor.

High School Diploma - Riverview High School