Filly Zeraye

Experienced personal injury paralegal with a strong background in case management, medical record review, discovery coordination, and settlement preparation. Adept at handling high-volume caseloads while maintaining attention to detail and client-focused service.

Case Manager - Morgan and Morgan

(2026-03)

• Daily interaction with existing and potential clients, via telephone and in person
• Order medical records from providers and communicate with clients and providers during treatment
• Obtain documents necessary to support injury and or liability positions
• Interact with insurance carriers and healthcare providers to secure records and balances
• Work directly with multiple coworkers involved in the management of cases files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carries under the direct supervision of an attorney
• Manage case files from intake to closing under the direction of an attorney

Paralegal / IT Specialists - Law Office of Paul Samakow

(2023-01 - 2026-03)

• Start a claim with at fault party
• Intake process with clients, to hear their story on what happened and walk them through the process of being represented by a firm
• Obtain all necessary documents from client and input into our Neos database
• Schedule clients with appointments, and if the vehicle was damaged start the property damage process
• Sent out letter of representation to providers and insurance companies
• Gather all documents needed to process a demand package, that involves all records and bills, lost wages, and any expenses that need to be reimbursed
• Follow up with client to see how treatment is going
• Put together a demand package for attorney to review and get sent out to insurance companies
• Keep the office updated with the technology side
• Trouble shoot date-to-date issues with computer problems, internet issues, phones and printers

Support Paralegal - Becker, Kellogg, Berry

(2020-03 - 2023-01)

• Keeps cases organized by establishing and organizing files; monitoring calendars; meeting deadlines; documenting actions; inputting information into file database and case management software; confirming case status with attorney
• Helps develop cases by maintaining contact with people involved in the case; scheduling depositions; preparing and forwarding summonses and subpoenas; drafting complaints; preparing and filing discovery requests; preparing responses to opposing counsel; generating status reports
• Keeps clients informed by maintaining contact, communicating case progress
• Maintains case costs by verifying outstanding balances with attorney, clients, and providers
• Supports case preparation by preparing case summaries and materials for mediation conferences; preparing pleadings; monitoring and obtaining discovery responses; organizing materials for team case review
• Enhance trial proceedings by organizing evidence; preparing exhibits; scheduling witnesses; ensuring that witnesses are ready when needed; taking courtroom notes
• Updates job knowledge by participating in educational opportunities; reading professional publications
• Accomplishes organizational goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments

PC Specialist - Virginia Union University

(2015-05 - 2020-03)

• Communicate with team to resolve issues dealing with the University network
• Train and supervise work study students that assist us throughout the school year
• Troubleshoot computers for students and professors throughout campus
• Handle tickets escalated from the other IT Specialists and the Help Desk
• Install new software on computers used by professors throughout campus
• Integrate existing networks both Mac and PC environment

Bachelor of Science - Computer Information Systems - Virginia Union University (2017-05)