Francis Sunday

Data analyst and Records Management professional with over 5years of experience in data and records management, auditing, and reporting of documents. Skilled in providing strategic guidance on records management, developing and implementing effective templates for future use, monitoring processes and review of documents manually and digitally, and ensuring compliance with the regulations and organization laws. Strong analytical, problem-solving, and decision-making skills, with the ability to manage and lead a team effectively.

Seeking a position that will allow me to utilize my skills and experience to drive financial growth and sustainability. Adept in using various digitalization and quality assurance software, including Nitro Pro, Microsoft Word, Power point, One Drive, with excellent skills in Microsoft Excel, and Google Sheets.

Administrative/Asset Manager at Chrisland Schools Limited (2025-06 – Present)

• Coordinate office operations, including records keeping, filing and correspondence.
• Manage school supplies, equipment, and vendor relationships.
• Assist in budgeting, expense tracking, and financial documentations.
• Maintain receipts, records, and withdrawal of the stockroom.
• Handle inquiries from staffs, parents, and external stakeholders.
• Organizing meetings, appointments, and travel arrangements for the head of school.
• Handling paperwork, filing, data entry and maintaining records.
• Keep track of all assets, such as vehicles, equipment.
• Keeping tabs on the assets to help streamline operations especially in relation to their sale or disposal.
• Conduct regular audit to track asset conditions and ensure proper utilization.
• Oversee procurement, distribution, and disposal of assets in compliance with policies.
• Manage inventory of supplies (Stationary, Cleaning materials, etc.) and reorder as needed.
• Assisting with or managing specific projects, ensuring deadline are met.
• Conducting research and preparing reports or presentations.
• Running errands, managing personal schedules, and occasionally managing personal finance.
• Prepare reports on asset status, procurement, and administrative activities.
• Ensure adherence to school policies and government regulations.

Team Lead Document Technology/Records Management at Aiico Insurance Plc (2019-07 – 2025-03)

• Oversee daily, weekly, and monthly documentation processes.
• Scanning and digitalization of documents.
• Manage multiple file requests on a daily basis.
• File documents in physical and digital records.
• Investigate and respond to mail request on daily basis in a timely manner, ensuring compliance with relevant regulations and maximizing the chances of successful resolution.
• Implement strategies to minimize errors and fraud risk, including monitoring well documentations and identifying potential fraudulent activities.
• Serve as the primary point of contact for internal stakeholders, including customer support, sales, and product teams, regarding settlement-related inquiries.
• Collaborate with external Auditors to ensure quick and proper file request for use.
• Establish and enforce strong risk and operational controls to mitigate fraud and ensure compliance with regulatory requirements
• Track and maintain fraud incident reports and related analyses.
• Control the numbering, sorting, filing, storing and retrieval of both electronic and hardcopy documents produced by technical teams, project or departments
• Analyze data to identify trends, patterns, and areas for improvement, and make strategic recommendations to optimize performance
• Review and update technical documents (e.g manuals and workflow)
• Create templates for future use.
• Identify opportunities for automation, innovation, and technology enhancements to improve operational effectiveness.
• Undertake any other duties or special projects as assigned by management.

Underwriting Officer at Aiico Insurance Plc (2021-01 – 2025-03)

• Analyze information stated on insurance application.
• Determine the risk involve in insuring a client.
• Determine internal audit scope and develop annual audit plans.
• Analyse and evaluate documentation, reports, data and flowcharts.
• Identify loopholes and recommend risk aversion measures.
• Maintain open communication with management and audit committee.
• Document process and prepare audit findings memorandum.
• Screen applicants based on set criteria.
• Use automated software to determine the risk of insuring applicants
• Review recommendations from underwriting software.
• Processing of application data on the Turnquest.
• Checking of onboarding
• Registering of policy document on the excel sheet before conversion.
• Other related issues as may be delegated by the management.

Warehouse Manager |Procurement at Matwealth Ventures (2014-08 – 2016-06)

• Ensured timely and accurate settlement of all e-transactions and collections, in accordance with agreed SLAs and regulatory requirements.
• Procurement of goods and services.
• Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
• Managed all administrative matters relating to the unit, including staff data and information on duties and responsibilities for other departments and units.
• Liaise with banks and aggregators on settlement discrepancies.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Reconciliation of transactions routed through various payment platforms including POS.
• Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.
• Ensures timely reconciliation of all transactions done on daily basis.
• Other related issues as may be delegated by the management.
• Evaluated supplies and product inventory to check for quality and quantity issues and retuned unacceptable materials to vendors.
• Diminished accidents (Number) % by identifying root causes for corrective action.
• Organize transportation activities, including storage of goods, managing information accrued from point to delivery.
• Developed the best and fastest methods of goods procurements and proper warehousing.
• Developed a proper way of serving customers better.

Team Supervisor at Borex International Nigeria Limited (2010-03 – 2011-00)

• Ensuring proper work flow on the site of operation.
• Keeping up-to-date with customer's satisfaction.
• Reporting to the line manager on the completion and state of the project.
• Successfully managed the completion of project on site at the appropriate time.
• Developed a new means of proper workflow.
• Maintained strict confidentiality with clients and ensure proper service delivery.
• Maintain safety and quality standards.
• Balancing the need for workers to rest with the need to complete tasks.

Special Risk Underwriter (BOND) at Cornerstone Insurance Plc (2007-03 – 2008-02)

• Performed duties in accordance with applicable standard, policies and regulatory guidelines to promote safe working environment.
• Developed team communications and information for meetings.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Preparation of indemnity for loss shares certificates.
• Conversion of policies.
• Preparation of Bond.
• Credit risk evaluation.
• Risk assessment tool.
• Loan portfolio management.
• Critical thinking.
• Data Interpretation.
• Insurance Policies and regulations.

H.N.D. in Business Administration and Management – Lagos State Polytechnic, Ikorodu (2016)