Frank Gutierrez

Dedicated and experienced optical professional with 9 years of hands-on experience in the optical industry, providing exceptional patient care, customer service, and support in fast-paced eye-care environments. Proven ability to manage daily operations, assist patients with eyewear selection, maintain accurate records, and work effectively with optometrists, staff, and customers to ensure a positive experience. Entrepreneurial and highly motivated, with additional experience owning and operating an LLC focused on trading cards and coffee, including inventory management, sales, customer relations, event coordination, and day-to-day business operations.

Strong organizational, communication, leadership, and problem-solving skills with a commitment to learning new skills, taking on new challenges, and continuing professional growth.

Optical Lab Tech | Sales Associate | Tech Support - Eye Associates of Winter Park

(2022-06 - 2026)

Manage filing, scanning & shredding important medical documents in office due to HIPAA privacy laws. Quality communication, customer support and product representation for each client. Educate patients on proper prescription eyewear cleaning and ensuring each prescription is correct before dispensing to patients.

Diversify

EyeMed and VSP insurance programs. Generate (cut) prescription RX into lens blanks and complete on-line RX orders for patients. Operate various equipment which includes Lensometer, 7E Edger, Ultra Vision Coater, Finer / Polisher Cylinder Machine, Tint Tank, UVNV Coating, Gerber Coburn Equipment and perform pre-test diagnostic tests.

Site Manager Specialist - Curative healthcare services

(2019-12 - 2022)

Setting up and preparing the mobile testing site. Scrubbing for the RNs and providing additional support as needed and checking people in for an appointment and directing walk-ins. Tracking and reporting key data points.

Participate in training/retraining and continuing education programs as necessary. Comply with all designated safety policies and procedures in the work area, including the use of applicable protective equipment when necessary to prevent exposure to potentially infectious agents. Understand and comply with applicable federal, state, and local laws and company policies which include maintaining all HIPAA standards.

Associates Degree - Computer Information Systems - Spokane Community College (2014 - 2016)

High School Diploma - Institute Extended Learning Center (2013 - 2013)