Frankie Baker

I am a dedicated worker with excellent communication, time management, and organization skills. I am seeking to leverage my personal strengths to successfully advance the mission of your organization.

Fulfillment Specialist at Ethos Cannabis - North Fayette (2025-11 – Present)

• Prepare patient orders via kiosk and online ordering applications.
• Create and process purchase orders for upcoming deliveries from Grower/Processer manifests and invoices.
• Receive deliveries via Supply Chain Mapping
• Submit product master requests for new incoming inventory
• Submit re-mapping requests for corrections.
• Move product virtually and physically into specific secure locations.
• Create and process sales orders with state guidelines to return expired or returned inventory to Grower/Processer.
• Follow DOH guidelines and laws when receiving deliveries.
• Verify packaging and labels are accurate to state guidelines before receiving and distributing to patients.
• Maintain a highly organized vault.
• Add and create products to the online storefront for patients and in-store associates to create orders.
• Verify accurate data entry for cannabis profile such as, cannabinoids and terpene percentages.
• Audit low stock inventory weekly and audit all inventory monthly.

Product Associate at Ethos Cannabis - North Fayette (2024-08 – 2025-11)

• Assist patients with suggesting and fulfilling orders of the appropriate products for their ailments.
• Provide customer service to patients with questions about their cannabis products.
• Follow DOH guidelines and laws when assisting patients and while working onsite.
• Operate a cash register and cash drawer.
• Operate MJ state medical software.
• Verify patients' state medical issued IDs.
• Monitor camera system to maintain a safe environment for patients and staff.

Teen Programming Coordinator/Teaching Artist at Mattress Factory Museum (2021-08 – 2024-02)

• Plan and facilitate a curriculum for a high school aged program.
• Review submitted applications from students and artists.
• Work with local artists and educators to schedule workshops.
• Facilitate outreach programming with local schools and other museum programs, such as after school.
• Event planning large scale events for people of all ages.

MF Shop Coordinator at Mattress Factory Museum (2019-12 – 2022-05)

• Manage and process sales within the museum's retail store.
• Order and process inventory.
• Facilitate vendors.
• Maintain the online store presence and ship completed orders.
• Create innovative and eye-catching window and merchandise displays.

Teaching Artist at Painting with a Twist (2015-11 – 2016-06)

Office Manager/Teaching Artist at Painting with a Twist (2013-06 – 2015-05)

• Contribute artistically by creating paintings for classes and help implement the skills to large groups of guests.
• Teach painting classes in accordance with company policy.
• Interact with customers in person, via phone and email to ensure a positive experience.

High School Diploma – Montour High School (2011-06)