Franklin The Squid

I'm meticulous by nature and take pride in working hard, staying dependable, and being someone my teammates can count on. I genuinely enjoy helping people and thrive in fast-paced environments where teamwork, organization, and attention to detail matter. With years of customer service experience and a background across food service, grocery, delivery, and warehouse work, I bring a flexible work ethic and a willingness to learn and help wherever needed.

Kitchen Staff/Delivery Driver at Mountain Mikes Pizza (2023-12 – 2026-01)

• Prepared and assembled pizzas accurately and efficiently in a fast-paced kitchen environment.
• Assisted with ingredient preparation, portioning, and kitchen prep before and during service.
• Used knives and kitchen tools to cut, slice, and prepare food items safely.
• Maintained clean and organized food-preparation stations throughout shifts.
• Followed proper food-handling, sanitation, and cross-contamination prevention practices.
• Cut pizzas, packaged completed orders, and verified orders for accuracy before pickup or delivery.
• Washed, sanitized, and properly stored dishes, utensils, and kitchen equipment.
• Supported teammates during high-volume rush periods to keep orders moving efficiently.
• Operated the POS system, handled customer payments, answered phones, and entered orders accurately.
• Provided friendly customer service while completing deliveries safely and on time.

Waiter and Cashier at EL TARASCO (2024-10 – 2024-12)

• Welcomed guests, took orders, and provided attentive table service in a fast-paced restaurant.
• Operated the POS system and processed cash and electronic payments accurately.
• Assisted kitchen staff with food preparation, order assembly, and other back-of-house duties during busy periods.
• Communicated with kitchen staff to help ensure accurate and timely orders.
• Maintained clean and sanitary dining, service, and food-handling areas.
• Restocked supplies and assisted wherever needed during rush periods.

Grocery Store Clerk at Bravo Supermarket & Robert Is Here (2022-12 – 2023-06)

• Stocked, organized, and fronted grocery and produce inventory throughout the workday.
• Handled and organized a wide variety of fresh fruits and produce.
• Inspected produce while stocking and removed items that were damaged or unsuitable for display.
• Rotated inventory and maintained organized product displays.
• Assisted with receiving, moving, and stocking incoming merchandise.
• Operated electric and manual pallet jacks to transport merchandise safely.
• Maintained clean and organized stocking, storage, and customer-facing areas.
• Assisted customers with locating products and general questions.
• Worked efficiently while handling repetitive lifting, stocking, and physical tasks.

Warehouse Associate at Express Employment Professionals (2021-09 – 2022-06)

• Loaded, unloaded, moved, and organized merchandise in warehouse environments.
• Built, wrapped, and secured pallets for storage and transportation.
• Operated forklifts to move products and materials safely.
• Sorted and organized inventory according to warehouse procedures.
• Handled boxes, pallets, and merchandise while performing repetitive lifting and physical tasks.
• Maintained clean and organized warehouse and work areas.
• Worked efficiently as part of a team to complete daily production and shipping tasks.
• Followed workplace safety procedures while operating equipment and handling merchandise.

Delivery Driver at Uber & Lyft & DoorDash & Postmates (2018-03 – 2022-06)

• Provided friendly, professional customer service to a wide variety of passengers and delivery customers.
• Communicated clearly with customers regarding pickups, deliveries, delays, and special instructions.
• Handled time-sensitive food orders while maintaining accuracy and providing prompt, courteous service.
• Coordinated restaurant pickups and verified orders before completing deliveries.
• Managed multiple customer requests while working independently in a fast-paced environment.
• Resolved customer concerns and unexpected issues calmly and professionally.

AA Degree in Information Technology & Business – Miami Dade College (2021-12)