Fransheska Gonzalez

Dedicated and compassionate professional with 15+ years of experience in customer service, patient care, and barbering.

Licensed Florida

Barber and BLS-certified with a strong background in building lasting client relationships, resolving customer concerns, and delivering exceptional service in fast-paced environments. Recognized for professionalism, adaptability, attention to detail, and creating welcoming experiences for individuals of all ages and abilities.

Customer Service Representative at FreezePipe (2023-01 – 2025-01)

• Delivered inbound/outbound support
• Resolved issues
• Processed orders, returns, exchanges, warranties
• Assisted inventory, fulfillment, and graphic design
• Maintained customer records

Licensed Professional Barber at Independent Barber (2017-01 – Present)

• Provide grooming services
• Manage appointments/payments
• Maintain sanitation
• Offer sensory-conscious haircuts for children and clients with special needs

Caregiver / PCT at Faith House Assisted Living (2009-01 – 2020-01)

• Assisted with ADLs
• Medication reminders
• Companionship
• Transportation
• Monitoring and safety procedures

Master Barber Certification in Barbering (2017-01 – 2017-01)

Patient Care Technician Program in Patient Care – Cambridge Technical College (2009-01 – 2009-01)

High School Diploma – Timber Creek High School