Frederick Bernard
Customer Service Representative
About
The duties that I performed as customer service representative were as follows: assisted customer with explaining the customer's bill, assisting with setting up payment arrangements, activating cell phones, assisting the customer with cell phone upgrades and troubleshooting the customer's cell phone. Also educated the customer with various products and services that AT&T offered that the customer could benefit from.
Experience
Customer Service Representative - AT&T
(2000-06 - 2018-04)
The duties that I performed as customer service representative were as follows: assisted customer with explaining the customer's bill, assisting with setting up payment arrangements, activating cell phones, assisting the customer with cell phone upgrades and troubleshooting the customer's cell phone. Also educated the customer with various products and services that AT&T offered that the customer could benefit from.
Insurance Agent - Metropolitan Life Insurance Company
(1995-03 - 2000-06)
Obtained my insurance license in March 5, 1995. Sold life insurance, term insurance and term rider insurance. Also set up appointments with potential customers to explain Met Life Insurance operated.
Education
Computer Operations - Delta Community College (1992-05 - 1992-05) Houma, LA
General Studies - Terrebonne High School (1982-05 - 1982-05)
