Frederick Raymond

Compassionate Patient Care Technician with expertise in patient hygiene management, strong communication, and adaptability. Committed to enhancing recovery through effective support and fostering trust with patients.

Background in providing patient care within clinical environment, looking to transition into new field. Developed skills in patient communication and hands-on support. Seeking to leverage these capabilities to make meaningful impact in new professional setting.

Patient Care Technician at Carmichael Healthcare (2025-10 – 2026-04)

Anticipated and resolved problems through effective application of independent judgment and analytical skills. Established trust with patients, resulting in enhanced interpersonal relationships.

• Analyzed patient behaviors and promptly reported any abnormalities or new symptoms to supervisor for further evaluation.
• Manage patient schedules and ensure all doctors' appointments are kept (or well organized).
• Supported patients in successfully completing prescribed therapy and exercise regimens to enhance recovery.
• Assisted patients with grooming tasks and fundamental daily functions to promote independence and dignity.

Front Desk Receptionist at Ga South Municipal Hospital (2024-03 – 2024-11)

Greeted and assisted patients, ensuring a welcoming environment at the reception area.

• Answered multi-line phone system, directing calls to appropriate departments with professionalism.
• Managed appointment scheduling using electronic health record (EHR) systems for efficient patient flow.
• Collected and verified patient information to maintain accurate records and streamline the check-in process.
• Processed insurance information and payments, enhancing overall patient satisfaction during billing procedures.

Bachelor of Arts in Marketing – Data Link Institute (2015-09)

Home Health Aide Certification – San Jose, CA (2025-09)

Acute Nursing Assistant – San Jose, CA (2026)