Gabrielle Lopez

Lead front-end operations to ensure efficient checkout processes and exceptional customer service. Supervise cashier performance, coordinate daily staffing, and manage break schedules to maintain operational efficiency. Partner with store leadership to support sales initiatives and improve overall customer satisfaction.

Retail Manager at The Home Depot (2025-01 – Present)

• Lead front-end operations to ensure efficient checkout processes and exceptional customer service.
• Supervise cashier performance, coordinate daily staffing, and manage break schedules to maintain operational efficiency.
• Partner with store leadership to support sales initiatives and improve overall customer satisfaction.
• Assist in resolving customer concerns while promoting a positive shopping experience.
• Train and coach team members on company policies, customer service standards, and operational procedures.

Chef at Chengers (2025-01 – Present)

• Prepare fresh, made-to-order soups, smoothies, and juices tailored to clients with restricted dietary needs and specialized nutrition requirements.
• Develop simple, flavorful recipes that accommodate food allergies, medical conditions, and individualized dietary preferences.
• Consult with clients to understand nutritional goals and recommend menu options that promote healthy eating.
• Maintain high standards of food safety, sanitation, and quality throughout food preparation and packaging.
• Collaborate with team members to fulfill custom meal requests while ensuring consistency, efficiency, and exceptional customer service.

Personal Chef at Self-Employed (2024-01 – Present)

• Provide personalized meal preparation services for clients with specialized dietary needs, lifestyle goals, and food preferences.
• Conduct one-on-one consultations to create customized menus tailored to each client's nutritional requirements and tastes.
• Plan, prepare, portion, and package meals to support weekly meal prep and healthy eating habits.
• Source quality ingredients while managing food costs and maintaining strict food safety standards.
• Build lasting client relationships through reliable service, attention to detail, and personalized culinary solutions.

Retail Manager at Tractor Supply Co. (2024-01 – 2025-01)

• Led and developed team members through coaching, mentoring, and performance feedback.
• Delivered outstanding customer service by resolving concerns and building customer loyalty.
• Managed inventory accuracy, stock replenishment, and point-of-sale operations.
• Supported store sales goals through effective merchandising and operational planning.
• Maintained compliance with company policies, safety standards, and operational procedures.

Independent Contractor (Remote) - Badge Operator / Customer Service Specialist at Merit (2021-01 – 2024-01)

• Partnered with municipal, county, state, and federal agencies to support emergency response initiatives.
• Coordinated recovery efforts and ensured timely communication during emergency situations.
• Delivered customer support via phone and email while assisting applicants throughout the claims process.
• Processed applications accurately while maintaining confidentiality and compliance requirements.
• Guided service providers and families through documentation and claim procedures with professionalism and empathy.

Culinary Arts and Operations – Auguste Escoffier School of Culinary Arts (2022-01)

Business and Finance Academy Diploma – Coral Reef Senior High School (2013-01)