John Norman

Reliable and experienced retail and distribution professional with 8+ years of experience in merchandising, inventory, customer service, and route-based distribution. Known for handling high-volume workloads, staying organized across multiple responsibilities, and working independently with minimal supervision. Experienced in building strong relationships with store managers, maintaining product availability and presentation, and keeping demanding routes and retail operations running smoothly.

Retail Merchandiser at Faust Distributing Co. (2024-04 – 2026-08)

• Independently managed 12 retail accounts across 3 counties and up to 320 miles of weekly travel, balancing daily merchandising, stocking, and account-service responsibilities.
• Handled and stocked up to 12 pallets of beer on high-volume freight days, working product into coolers and back stock and building promotional displays.
• Rotated cooler and display inventory to maintain product freshness, availability, and presentation standards.
• Built strong relationships with retail managers while selling in additional product orders and promotional displays and advising on product selection and placement.
• Entrusted with the branch's highest-volume account, maintaining product availability, merchandising standards, and a strong relationship with store management.

Customer Service Representative / Meat Wrapper - Meat Department at H-E-B (2020-03 – 2024-03)

• Wrapped, weighed, labeled, and stocked high volumes of fresh and prepackaged meat while maintaining accuracy and product freshness.
• Managed competing production, stocking, and customer-service demands in a high-volume department, prioritizing time-sensitive tasks to keep product flowing throughout each shift.
• Promoted from Customer Service Representative to Meat Wrapper, taking on increased responsibility for meat preparation, packaging, stocking, and department operations.
• Trained approximately 10–15 new employees on department procedures, product handling, stocking, and daily operations.

Newspaper Delivery Driver at Polk County Publishing Company (2018-06 – 2020-01)

• Promoted to full-time employee after one year and assigned a large distribution route spanning 4 counties.
• Counted, organized, and loaded newspaper bundles before completing deliveries to approximately 25 distribution locations per route.
• Collected payments and unsold publications from distribution locations as part of regular route operations.

High School Diploma – Livingston High School (2017-05)