Recently relocated to the US. Gained diverse valuable experience with US and Ukrainian companies and individuals. Ready to start working as soon as possible.
Notable Accomplishments
- Built strong relationships with clients, collaborated to understand their needs, and provided valuable feedback for product development
- Built up effective communication with colleagues in all departments and of all levels and in turn received timely solutions to every issue in a project
Working tools: Jira/Confluence, Slack, Trello Microsoft Teams, Cisco Webex, Google Suite, Microsoft Project, Workspace CRM Business One, GitLab DevSecOps platform, Firebase Console for mobile app development.
Education
- Bachelor’s Degree in Management and Applied Linguistics, Ukrainian Institute for Linguistics and Management
- Master’s Degree in English language and literature, V.N. Karazin Kharkiv National University
Language proficiency:
English – full professional proficiency,
Ukrainian – Native proficiency,
Russian – native proficiency
Work experience
Project Manager - SE INFOTECH (09/2020-01/2024)
- Led cross-functional teams through the Software Development Life Cycle, ensuring budget-conscious quality compliance with company policies of high-quality product delivery;
- identified, planned, analyzed, and mitigated risks to guarantee timely product delivery to the customer;
- collaborated with stakeholders and customers to identify and meet their expectations, gathered constant feedback for process improvement and product development;
- collaborated with company A-level management to accelerate company benefits realization and process improvement;
- assisted in creating project schedules and scope and budget, oversaw deliverables for quality, and assisted in staffing projects.
Management Consultant & Facilitator - Independent Contractor (03/2016 till 09/2020)
- Fulfilled role of Point of Contact between customers and development teams. Acquired long-term benefits - effectively developed customer feedback interaction and collaboration;
- Guided senior leadership in optimizing their time and resource management utilization. Led group activities to elevate self-esteem, motivate, and refine soft skills.
Project Program Coordinator - International Finance Corporation (03/2012 – 07/2016)
- Worked in an international corporate environment and cooperated with offices in the US and Europe;
- Provided project management for IFC operations in Ukraine;
- Led operational oversight of on-site and remote conferences and events for the project, departments, and international C-level management;
- Conducted market analysis and recommended a pool of viable vendors for competitive bids for software and services, resulting in better pricing and higher-quality services.
Language coach & Translator, Interpreter - Independent Contractor (01/2010 till 03/2012)
- identified customers and their needs, created lesson plans, designed additional teaching and practice materials, adapted course content and delivery style accordingly for individuals and groups (in business, IT, energy efficiency, marketing, and military areas); coached for the international English language exam (IELTS academic and general) for educational, professional, and migration purposes;
- Used multi-language expertise and deep cultural competency to interpret during meetings and translate agreements and appendixes, instructions, policies, invoices, documents, RFPs, presentations, websites (English-Russian-Ukrainian languages)
- Volunteer document translation for sick children who needed an operation in Europe.