Geoffrey Brien
Owner & Director of Business Operations
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About
A resourceful and detail-oriented Operations Professional with over two decades of experience in data management, process automation, and logistics coordination. Demonstrated success in driving efficiency, including designing custom automation tools that recently saved a client an estimated 20 hours of manual work each week. Highly skilled in handling complex operational challenges, from maintaining HIPAA compliance to leading remote teams.
Utilizes modern AI technologies to develop innovative and practical business solutions.
Experience
Owner & Director of Business Operations - Blu Dog Solutions LLC - Valrico, FL
(2018-04)
An independent consulting firm offering data analysis, process automation, and operational support for clients in the marketing and healthcare diagnostics sectors.
Back of House Office (Client Project) - Center Street Marketing
(2019-01 - 2025-08)
- Developed and implemented custom Excel macros, automating key operational processes and reducing manual data checks and follow-ups by approximately 20 hours per week.
- Created a shipment tracking tool integrating UPS/FedEx data to proactively address shipping issues before escalation.
- Performed regular variance analysis to reconcile inventory between company records and warehouse logs, resolving discrepancies promptly.
- Directed inventory audits for field agents, identifying stock losses and coordinating financial reconciliation with accounting.
- Served as the primary technical and logistical support contact for sales agents, providing training on the in-house inventory control system.
Director of External Operations (Client Project) - MSL Diagnostics
(2019-09 - 2020-01)
- Led a quality control initiative to ensure HIPAA compliance and prevent fraud, protecting sensitive health information.
- Managed a team of 13 remote contractors for the compliance program, handling subcontracting, payroll, and tax administration.
OEI Installer - OEI - Port Saint Lucie
(2017-01 - 2019-08)
- Installed and configured closed-captioned telephone equipment in clients' homes, delivering comprehensive user tutorials and ensuring reliable functionality.
- Managed inventory processes, including ordering, receiving, and routine maintenance.
Independent Contracted Operator - Center Street Marketing
(2015-10 - 2018-07)
- Oversaw 30 independent sales agents across 2 states, with responsibilities for hiring, managing, and inventory control.
- Provided training to sales agents, several of whom went on to establish their own independent sales teams.
