Georgeanne Nelson

I am passionate about education-based performance improvement and helping others achieve their potential. I have over 15 years’ experience as a Senior Instructional Systems Designer, Performance Improvement Specialist, and Educator.

I am dedicated to achieving organizational success based on collaboration, employee development, and the establishment of a shared sense of mission.

15 years’ experience as a Senior Instructional Systems Designer, Performance Improvement Specialist, and Project Leader delivering both Corporate (Jeppesen/Boeing, Wells Fargo, Oracle) and Department of Defense (MDA, JBTEC/USSTRATCOM, NSSI) improvement initiatives.

PROFESSIONAL SKILLS

• Design and execution of goal-based, outcome-driven performance improvement programs (CSI / ADDIE models)
• Requirements analysis, performance and gap analysis, process mapping, solution design, risk evaluation, project management and delivery, outcome analysis and reporting
• Well-versed in adult and whole-brain learning principles, information mapping, interaction development, and knowledge management
• Technical writer, editor, and creative content developer: documentation (processes, job aids, manuals, pamphlets), scenario development and voice-over scripts, promotional / PR content, press releases, etc.
• Adept in supervising geographically dispersed, cross-functional, and matrixed teams

CERTIFICATIONS AND DEGREES

• ITIL Foundations 3.0 and ITIL Continual Service Improvement (CSI) Certifications [AXELOS]
• Certified Professional in Talent Development [Assoc. for Talent Development / ATD]
• Level II Gamification Certification (online experiential learning architecture) [Sententia]
• MASTER OF ARTS (English), University of Denver, Denver, CO.
• BACHELOR OF SCIENCE (Mass Communication: emphasis in public relations and journalism), Colorado State University, Pueblo, CO. 
• CLEARANCE: SECRET