Georgia Ciaccio

Budtender - Insa, Inc. - New Haven, CT

(2025-08 - 2026-06)

Customer Service: Provide high-level, friendly, and knowledgeable customer interaction
Education: Educate customers on products, strains, and consumption methods, ensuring informed decisions
Sales & Transactions: Process transactions accurately using the Point of Sale (POS) system and handle cash management.
Compliance: Verify customer IDs to ensure adherence to age requirements and state regulations.
Execute high-volume order fulfillment with strict attention to product tagging and packaging accuracy.
Store Maintenance: Contribute to maintaining a clean, organized, and stocked sales floor.
Teamwork: Collaborate with the team to achieve daily sales goals and maintain a positive work environment.

Budtender - Hi! People - Derby, CT

(2025-01 - 2025-06)

Greet and assist customers in a friendly and professional manner.
Provide detailed information about various cannabis strains, products, and consumption methods.
Utilize retail math skills to accurately process transactions and handle cash.
Engage in upselling techniques to enhance the customer experience and increase sales.
Conduct product demonstrations to educate customers about new items or promotions.
Maintain an organized and stocked display area, ensuring all products are properly labeled and accessible.
Keep up-to-date with industry trends, product knowledge, and compliance regulations.
Address customer inquiries and concerns with effective communication skills.

Kennel Attendant - Canine College - Redding, CT

(2023-05 - 2024-06)

Ensured a sterile environment for the dogs, saving the kennel attendants 1-2 hours of their daily maintenance routines.
Provided proficient grooming techniques to guarantee animal welfare 100% of the time.
Built relations with clients in order to establish trust and loyalty.
Participated in training sessions and learned obedience techniques.

Retail Associate - T.J. Maxx - Shelton, CT

(2022-10 - 2023-01)

Collaborated with teammates to reduce customer delays by 5% during peak hours.
Provided exemplary customer service at checkout, answering questions and optimizing shopping experience, increasing sales by 10%.
Boosted floor restocking efficiency by 20%, ensuring superior organization and product availability.

Retail Associate - Goodwill - Monroe, CT

(2022-07 - 2022-09)

Managed inventory and assisted in increasing organization by 15%.
Assisted 50+ daily customers with checkout, answering questions, and providing a positive shopping experience.
Acquired knowledge of product offerings in order to direct customers to their desired merchandise.

About