Warehouse Coordinator - Boscovs - Moorestown, NJ
(2026-03)
- Coordinate receiving, shipping and storage of products
- Allocate resources to meet operational demands efficiently
- Train and supervise staff on safety protocol and procedures
- Perform metrics to prevent company loss
Senior Account Manager - Acosta Group - Jacksonville, FL
(2021-04 - 2026-12)
- Collaborated with cross-functional teams including customer service, warehouse, and purchasing departments to resolve complex return cases efficiently
- Implemented improvements in the return process that resulted in a 89% reduction in processing time
- Performed regular audits of return processes to ensure compliance with company policies and procedures
- Collaborated with the quality control team to identify trends in product returns and implement preventive measures
Dr. McGunnigle Chiropractic - Haddon Heights, NJ
(2021-04 - 2023-12)
- Build and maintain customer relations
- Managed case files, ensuring all necessary documentation is organized and easily accessible
- Reviewed medical records, police reports, and other relevant documents to identify key facts and build strong cases
- Drafted settlement demand letters outlining the client's injuries, damages incurred, and requested compensation amount
Director of Operations - Hamilton Health Fitness/Project Pilates - Jersey City, NJ
(2014-04 - 2021-04)
- Managed vendor relationships and negotiated contracts to optimize pricing and service levels
- Implemented safety protocols and training programs that resulted in a 100% decrease in workplace accidents
- Analyzed financial data regularly to identify areas of improvement and cost-saving opportunities
- Implemented employee recognition programs that increased employee morale by 100%
