Ghias Mufti

Experienced and detail-oriented Quality Engineer with a strong background in the electronic device industry. Skilled in quality assurance, ISO 9000-based quality management systems, root cause analysis, corrective and preventive actions (CAPA), FMEA, inspections, audits, statistical analysis, and continuous improvement. Experienced in working with cross-functional teams to resolve quality issues, improve processes, and support customer requirements.

QUALITY ENGINEER - Flextronics

(2024-07 - 2026-09)

• Performed root cause analysis on non-conforming products and processes, identifying underlying causes and implementing preventive measures.
• Conducted product, material, and process inspections and prepared detailed reports on non-conforming material.
• Collaborated with cross-functional teams to resolve quality issues and implement corrective actions.
• Created quality reports using statistical data analysis and trend identification to recommend process improvements.
• Led continuous-improvement activities through audits, data analysis, and quality-management best practices.
• Supported customer complaint investigations by analyzing data and proposing corrective actions.
• Developed KPIs to monitor Quality Management System effectiveness and participated in FMEA development.
• Investigated B2B/B2C/AMS mis-ship orders, identified causes, and recommended corrective actions to prevent recurrence.
• Reviewed current processes to identify loopholes and improvement opportunities; prepared reports and presentations for CFT and weekly meetings.

QUALITY TECHNICIAN II - Flextronics

(2021-05 - 2024-07)

• Conducted cosmetic, systematic, functional, and repair-unit inspections to verify product conformity and identify quality issues.
• Managed non-conforming materials and quarantine activities while maintaining inspection records and ensuring proper follow-up and disposition.
• Analyzed inspection data, monitored performance metrics, and prepared daily reports and weekly inspection matrices for management review.
• Developed, reviewed, and documented quality-control criteria, work instructions, manufacturing processes, and audit procedures; supported continuous improvement initiatives.
• Trained and mentored employees on quality, compliance, and operational procedures and participated in cross-functional team meetings to resolve quality issues and implement improvements.

QUALITY INSPECTOR & MRB - Flextronics

(2018-06 - 2021-05)

• Inspected medical devices according to established work instructions and inspected 100% of shipping orders and inbound shipments.
• Maintained inspection records, non-conformance reports, and associated data files.
• Handled and staged non-conforming materials and participated in weekly Material Review Board (MRB) meetings.

BACHELOR - ACCOUNTING & FINANCE - University of Karachi (1980 - 1984)