Gina Quinones

To whom it may concern,

I am a very responsible, on time, quick learner, great energy, positive, team player, willing to learn new things, reliable, great at multitasking and I have a dependable vehicle. If you hire me a change you will have no regrets.

Sincerely, Gina Quinones

Customer Service Representative

Fence Outlet-

Orlando, FL

November 2021 to Present

• High Volume Incoming Calls
• Outbound Calls
• Booking Appointments Commercial and Residential
• Rescheduling Appointments
• Canceling Appointments
• Service Orders
• Call Transfers to Operations, Permitting, Showroom, Accounts Payable, Rehash,

Management, plus emails are sent out of each transfer

• Check emails, Text daily
• Online quote for minimum residential quotes
• Follow up with customers to reschedule
• Follow up with customers who have received quote from me
• Collect information from customer who need an online quote over 100 feet with property survey for estimator
• Follow up with customer to make sure they received quote from estimator
• Fill appointments for 7 locations, Orlando, Oviedo, Melbourne, Daytona, Tampa,

North Port & Port Richey

• Send out emails to management for text sent out and appointment status for our 7 locations
• Bilingual English and Spanish

 

Photographer/ Receptionist

Conscious Mind Records-

Orlando, FL

October 2013 to November 2021

• Photography-
• Live concerts
• Album covers
• In recording booth
• At events for charity
• Still shots
• Receptionist -
• Incoming calls
• Outbound calls
• Book appointments
• Book Air Flight for Artist
• Book Vehicle rentals
• Booking a hotel room
• Confirm Flights to make sure they are not canceled or running late
• Sending email to management with status on flight, vehicle or hotel rental
• Selling merchandise at events
• Make sure to count merchandise and count money after an event
• Make bank depos
• Make sure to send management total at the end of events an email with total
• Bilingual English and Spanish

 

Dispatcher, Permiting

Agosto Assemblers & MMS roofing-

Orlando, FL

September 2010 to September 2013

• Going to 10 counties to get permit
• Drop of permit when needed
• Inbound calls
• Outbound calls
• Filling
• Dispatch
• Print out route for drivers
• Bilingual English and Spanish

High School DIPLOMA

Wagner, SD

Class of 1990