Gina Young

Licensed Clinical Social Worker and Approved Supervisor with 15+ years of progressive experience in behavioral health, clinical leadership, program development, and direct patient care. Proven ability to lead multidisciplinary teams, develop and implement behavioral health programs, establish clinical and operational standards, and drive quality improvement initiatives. Experienced in regulatory compliance, accreditation readiness, policy and procedure development, clinical supervision, staff training, risk management, and performance monitoring.

Recognized for building collaborative teams, navigating complex clinical and operational challenges, and translating organizational goals into effective, sustainable practices.

Clinical Director at The Recovery Village Salem (2025-09 – Present)

Provide clinical and operational leadership for a newly established 88-bed co-occurring substance use and mental health treatment facility providing medically managed detoxification and clinically managed residential services.

• Provide overall oversight and leadership of clinical programming, ensuring services align with organizational standards, regulatory requirements, evidence-based practices, and patient needs.
• Led development and implementation of the facility's clinical programming from start-up through operations, establishing workflows, clinical standards, treatment processes, and operational procedures.
• Supported state licensure and regulatory applications, helping establish the infrastructure required to launch a new behavioral health facility.
• Participated in the facility's initial Joint Commission survey and accreditation process, contributing to successful accreditation.
• Develop, implement, and monitor clinical and operational policies and procedures to promote consistency, safety, compliance, and quality of care.
• Provide clinical supervision, consultation, and performance guidance to multidisciplinary clinical staff.
• Lead multidisciplinary treatment team meetings, promoting coordinated care, clinical accountability, and effective decision-making.
• Develop and deliver training for multidisciplinary staff on clinical practices, workflows, policies, and patient care expectations.
• Serve as on-site administrator, providing leadership and operational decision-making across departments and responding to emerging clinical, staffing, and facility needs.
• Collaborate with medical, nursing, behavioral health, and administrative leadership to identify barriers to care and implement solutions.
• Monitor program operations and identify opportunities for continuous quality improvement, risk reduction, and process optimization.
• Support development of systems that promote regulatory compliance, documentation quality, patient safety, and consistent delivery of care.

Clinical Supervisor / Therapist at Mindful Mental and Behavioral Health (2025-01 – 2025-09)

• Provided clinical supervision to CSWAs, supporting development of clinical skills, ethical practice, documentation, and professional growth.
• Led group supervision and case consultation meetings focused on clinical decision-making, risk assessment, treatment planning, and complex cases.
• Contributed to program development and organizational improvement through development of policies and procedures.
• Provided individual and family therapy using evidence-based, trauma-informed approaches.
• Supported quality of clinical services through ongoing review of treatment approaches, documentation, and professional practice.

Team Leader / Clinical Supervisor at Windhorse Integrative Mental Health (2024-07 – 2025-01)

• Provided clinical supervision to CSWAs and supported ongoing professional development and clinical competency.
• Led multidisciplinary treatment teams serving individuals with severe and persistent mental illness.
• Facilitated treatment team meetings and promoted coordinated, client-centered care.
• Coordinated care with physicians, families, community providers, and other members of the treatment team.
• Guided staff through complex clinical situations, risk considerations, and barriers to community-based treatment.
• Supported clients in developing skills and systems necessary for successful community living.
• Promoted consistent clinical practices, communication, accountability, and continuity of care across team members.

Mental Health Therapist at Telemynd (2024-01 – Present)

• Provide telehealth individual and family psychotherapy across a broad range of behavioral health presentations.
• Conduct comprehensive diagnostic assessments and establish clinically appropriate treatment goals.
• Administer standardized assessment scales to monitor symptoms and treatment progress.
• Develop and maintain treatment plans and clinical documentation consistent with professional and organizational standards.
• Collaborate with other providers to support continuity and coordination of care.

Clinical Director at Monte Nido RainRock (2023-07 – 2024-01)

• Provided clinical and administrative oversight of a residential behavioral health treatment program.
• Supervised associate therapists and unlicensed clinical staff, providing consultation, performance feedback, and professional development.
• Oversaw clinical operations and supported consistent implementation of treatment standards and organizational procedures.
• Monitored program budget and contributed to responsible allocation of program resources.
• Supported clients and families throughout treatment and transition from residential care.
• Investigated and resolved client and family grievances, identifying opportunities to address concerns and improve service delivery.
• Served as on-call clinical leadership 24/7, responding to urgent clinical and operational matters.
• Collaborated with multidisciplinary staff to address risk, clinical complexity, and quality-of-care concerns.

Behavioral Health Program Manager at TransPonder (2023-02 – 2023-07)

• Developed and launched an outpatient behavioral health program serving the LGBTQ+ community, establishing clinical and operational infrastructure for program implementation.
• Prepared and submitted materials for state accreditation as an outpatient mental health program.
• Developed organizational and program-level policies, procedures, workflows, and clinical standards.
• Managed grant-related requirements and monitored contracts for compliance with funding expectations.
• Supervised case managers, peer support specialists, and interns.
• Implemented and facilitated group therapy programming.
• Collaborated with organizational leadership and community partners to establish services responsive to community needs.
• Identified operational and clinical needs and developed practical solutions to support program growth and sustainability.

Mental Health Therapist at Brightside Health (2021-11 – 2023-02)

• Provided individual and family psychotherapy through a telehealth behavioral health platform.
• Completed psychosocial assessments and comprehensive treatment plans.
• Collaborated with multidisciplinary providers to coordinate care and support treatment continuity.
• Monitored client progress and adjusted treatment approaches based on clinical presentation and response to intervention.

Health Coach Manager at Noom, Inc. (2018-03 – 2022-02)

• Supervised and supported a team of 15 health coaches, providing ongoing coaching, mentorship, performance feedback, and professional development.
• Participated in hiring and onboarding, including candidate interviews, training, mentorship, and competency development.
• Led quality improvement activities, monitoring performance and implementing interventions when quality or performance standards were not met.
• Utilized performance data and quality metrics to identify trends, address gaps, and support continuous improvement.
• Served on the clinical team as a subject-matter resource for complex client situations and behavioral health-related decision-making.
• Supported development and implementation of a training program that achieved National Board for Health & Wellness Coaching (NBHWC) accreditation.
• Obtained NBHWC certification.
• Provided individual and group health and wellness coaching using Motivational Interviewing and behavioral change principles.
• Served as a company representative on a B2B special project, collaborating across teams to support organizational objectives.

Employee Assistance Program Consultant at Coastline EAP (2017-07 – 2018-03)

• Conducted mental health and substance use assessments in person and by telephone.
• Provided crisis intervention and short-term counseling.
• Collaborated with human resources professionals, supervisors, and external providers to coordinate appropriate services.
• Assessed risk and developed recommendations based on clinical presentation and organizational needs.

Clinical Program Manager at Cenikor Foundation (2016-03 – 2017-07)

• Provided clinical and operational leadership within an adolescent residential treatment program.
• Supervised therapists, program managers, technicians, and other program staff.
• Developed and implemented quality assurance measures and performance metrics to monitor program effectiveness, compliance, and service quality.
• Monitored state contract requirements and facility compliance, identifying and addressing gaps in program operations.
• Led new initiatives designed to improve program adherence, service quality, and client satisfaction.
• Oversaw admissions and supervised clinical staff responsible for admission processes.
• Supported utilization review and pre-authorization activities to promote appropriate level-of-care placement and continuity of services.
• Provided staff guidance regarding clinical, operational, and compliance-related concerns.
• Collaborated with leadership to implement process improvements and strengthen program performance.

University of Houston: Master of Social Work