Kym Drennan
Behavioral Health Technician
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About
Behavioral Health Technician with experience working in fast-paced environments and supporting people through stressful situations. Skilled in communication, de-escalation, observation, documentation, teamwork, and maintaining a safe and supportive environment. Reliable, calm under pressure, and able to build trust with others quickly.
Experience
Behavioral Health Technician - Tranquility Rehab LLC - Castro Valley, CA
(2025-09)
- Helped clients with daily routines and program activities
- Watched for concerns and kept basic notes for staff
- Helped keep a safe and supportive environment
Assistant House Manager - Women On The Way - San Leandro, CA
(2025-01 - 2025-08)
- Assisted with daily house operations and resident support
- Helped maintain schedules, documentation, and household organization
- Supported staff coordination and ensured a safe, structured environment
Customer Service Manager - 76 Station - Penn Valley, CA
(2018-04 - 2024-04)
- Assisted customers with purchases, questions, and daily service needs
- Handled cash register operations, cash handling, and shift balancing
- Helped manage store operations, inventory, and team support in a fast-paced environment
Office Admin - Ready Springs School - Penn Valley, CA
(2017-08 - 2018-06)
- Answered phones and assisted students, parents, and staff with daily office needs
- Managed filing, scheduling, and paper work
- Helped maintain organized and efficient school office operations
Front Office Admin - Nevada City Inn - Nevada City, CA
(2016-11 - 2017-03)
- Assisted customers and guests with check-in, questions, and daily front desk needs
- Managed phone calls, scheduling, paperwork, and data entry
- Helped maintain organized front office operations and customer service support
Certified Nursing Assistant - Wolf Creek Care Center - Grass Valley, CA
(2011-04 - 2013-06)
- Assisted patients with daily care needs including hygiene, mobility, and meals
- Monitored patient condition and reported concerns to nursing staff
- Helped maintain a safe, clean, and supportive environment
- Provided compassionate care and support to patients and families
Education
Certified Nursing Assistant - Wolf Creek Care Center (2011-04)
High School Diploma - High School Studies - Castro Valley Highschool (1988-06)
