Ginger Forsythe

Results-driven professional specializing in procurement and vendor relations, with a strong track record in negotiating high-value vehicle inventory. Proficient in Salesforce CRM for data management, contract reconciliation, and enhancing supplier relationships to drive sales targets.

Remote/Procurement & Vendor Relation's at Casas Star, Inc (2023-04 – 2026-08)

• Regional Procurement & Negotiation: Sourced and negotiated high-value vehicle inventory across the Southeastern region, consistently meeting specific dealership criteria for model, condition, and target acquisition cost.
• Contract & Financial Reconciliation: Finalized purchase agreements, routed final contracts for signature, and coordinated with finance teams to ensure accurate invoice processing and prompt vendor payments.
• Vendor Transport Logistics: Managed transport logistics by selecting third-party vendors, negotiating freight rates, and scheduling routes, to ensure timely delivery to dealerships.
• CRM & Data Management: Tracked regional inventory requests, supplier pipelines, and purchase lifecycles using Salesforce CRM and advanced Excel, enhancing data accuracy and visibility.
• Cross-Functional Sales Support: Collaborated with regional sales teams to address inventory demands, streamlining acquisition processes to support monthly sales volume targets.

Medical/Dental Billing (Temporary) at Total Dental Care of SC (2022-01 – 2023-02)

• Completed billing process by sending timely patient statements following insurance payments and expediting payment collection.
• Delivered daily reports on overdue accounts and balances post-insurance settlements to the practice owner, improving financial visibility.
• Conducted audits on aging accounts receivable to identify and rectify billing discrepancies, to ensure accuracy in financial reporting.
• Implemented streamlined reconciliation processes, enhancing accuracy and efficiency in financial systems.

Chat/Voice/Retention Specialist at Charter Communications, Spectrum (2020-01 – 2021-11)

• Achieved high customer satisfaction through effective resolution of needs with expert service.
• Assisted customers with inquiries and account management to enhance service delivery.
• Facilitated educational sessions on product features and benefits to increase customer knowledge.
• Recognized by management for exemplary performance in sales and customer service.
• Utilized internal systems to improve operational efficiency.

Managing Director & Operations Manager at Ginger Forsythe Properties, LLC (2010-08 – 2019-12)

• Managed financial operations, including accounts receivable/payable, client billing portfolios, and financial statement reconciliation, ensuring accuracy and compliance.
• Oversaw relationships with third-party vendors and contractors, negotiating service agreements and auditing invoices for accuracy and compliance.
• Contract Administration: Drafted, reviewed, and finalized legally binding contracts and agreements, ensuring strict compliance with operational standards.
• Developed and maintained long-term client relationships, resolving complex inquiries as the primary point of contact to achieve high satisfaction rates.

Account Development Representative at William Douglas Management (2008-01 – 2010-05)

• Researched local homeowners associations in the greater Columbia area, identifying potential leads and facilitating introductions to drive company growth.
• Managed the CRM system, maintaining detailed records of lead interactions to support data accuracy and accessibility.
• Collaborated across office, remote, and on-the-road environments, streamlining workflow and enhancing communication.

Client Service Consultant at RELO Direct (2004-03 – 2007-10)

• Provided continuous support to clients during relocation, enhancing client satisfaction and experience.
• Coordinated logistics for moving services with vendors and clients, ensuring seamless execution of relocations.
• Evaluated client feedback to refine service delivery practices, contributing to increased client satisfaction.
• Documented client interactions and services rendered to ensure accurate service history and support future engagements.

Law, Ethics, and Trust accounts – Online CE (2012-06)

Broker in Charge License (No longer active) in Real Estate – Real Estate School For Success (2010-06)