Girma A

Highly experienced Datacenter Deployment Technician and Network Infrastructure Specialist with 10+ years of overall experience across cloud infrastructure, enterprise networking, and large-scale telecommunications environments. I am currently working as an AWS Data Center Technician within infrastructure delivery, specializing in hardware deployment, network installation, validation, and troubleshooting in mission-critical environments. Proven ability to build, install, validate, and support datacenter infrastructure including servers, network devices, and cabling systems.

Strong background in root cause analysis, incident management, and troubleshooting. Experienced in collaborating with vendors, cross-functional engineering teams, and support organizations to deliver scalable and reliable infrastructure. Recognized for leadership, mentoring and process improvement.

Datacenter / Network Deployment build lead I - Amazon Web Services (AWS)

(2026-07)

• Build out first level router-aggregates, build the console network for new rooms, and support network scaling projects
• Manage work and priorities through ticketing system and workflows to complete customer requests and projects
• Collaboration with various stakeholders to remove project obstacles
• Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low-level application interaction
• Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
• Participate in the migration, basic configuration and rollout of new or upgraded hardware

Datacenter / Network Technician (Infrastructure Delivery) - Amazon Web Services (AWS)

(2022-08 - 2026-06)

• Deploy, install, configure, and validate network switches, routers and servers in largescale datacenter environments
• Coordinate rack and stack activities with vendor teams responsible for physical installation and structured calculating
• Follow and validate cabling verification, labeling, and end-to-end connectivity troubleshooting
• Build and validate devices ensuring hardware functionality, network reachability, and readiness for production handoff
• Troubleshoot complex infrastructure issues across physical and logical network layers
• Support lifecycle management including installation, upgrades, maintenance, and hardware replacement
• Collaborate with cross-functional engineering and operations teams to resolve incidents and maintain service availability
• Act as escalation point for complex deployment and infrastructure issues
• Mentor and onboard new team members, ensuring adherence to AWS standards and best practices
• Maintain accurate documentation of deployments, configurations, and validation processes
• Upgrade operating systems for different switch products including Cisco and Juniper

Operations & Maintenance Manager - Ethio telecom

(2011-12 - 2019-09)

• Managed nationwide telecom infrastructure operations including IP networks, transmission systems, RAN, and core network systems
• Oversaw performance of GSM, CDMA, LTE, and fixed-line networks ensuring KPI compliance and service quality
• Led preventive and corrective maintenance strategies to ensure network stability and uptime
• Directed incident management processes and coordinated resolution of critical network failures
• Supervised trouble ticket workflows and escalation processes across technical teams
• Led engineering teams and provided mentorship, training, and performance management
• Identified operational risks and implemented mitigation strategies to improve reliability
• Contributed to continuous improvement initiatives and operational efficiency

Network Operations Center (NOC) – network Engineer - Ethio telecom

(2008-07 - 2011-11)

• Monitored nationwide telecom network performance from centralized NOC
• Analyzed KPIs and identified root causes of network fault and performance degradation
• Generated performance reports and recommended optimization strategies
• Led a team of engineers in telecom fraud management initiatives
• Led implementation and commissioning of telecom fraud detection project
• Participated in trouble ticket and resource management projects

MSc - Electrical Engineering - Addis Ababa University – Ethiopia

BSc - Physics - Addis Ababa University – Ethiopia