Glenn Stanford

Operations-focused Facilities and Maintenance Professional with 35+ years of experience supporting multi-site retail, commercial, healthcare, government, residential, HUD, apartment, single-family, and multi-family maintenance environments, including apartment maintenance and occupied-unit service environments. Extensive background coordinating vendors, resolving operational issues, performing maintenance triage and escalation prioritization, managing work-order activity, supporting maintenance continuity, and overseeing contractor accountability across complex multi-location portfolios. Experienced in maintenance escalation support, technical troubleshooting, maintenance coordination involving occupants, contractors, and service providers, estimate and invoice review, scheduling, and operational follow-up across HVAC, electrical, plumbing, refrigeration, and general facilities systems.

Strong real-world operational background supporting fast-moving maintenance environments where responsiveness, communication, organization, documentation, vendor management, and maintenance triage are critical.

Regional Facilities Operations & Maintenance Consultant at Private Sector & Multi-Site Support Operations (2015-01 – Present)

• Supported operational maintenance workflows, contractor coordination, and facilities troubleshooting for residential, commercial, retail, restaurant, and multi-site environments.
• Performed operational maintenance triage to help determine urgency, vendor routing, escalation requirements, and appropriate response actions across multiple facility types.
• Assisted with vendor oversight, maintenance prioritization, technical review, operational continuity support, and maintenance coordination involving occupants, contractors, and service providers.
• Reviewed estimates, scopes of work, and maintenance recommendations for cost accuracy and technical validity.
• Coordinated maintenance follow-up and resolution tracking across HVAC, refrigeration, electrical, plumbing, carpentry, roofing, and general maintenance trades.
• Supported operational scheduling and maintenance coordination across apartment complexes, residential properties, occupied-unit repairs, retail facilities, and commercial property environments.

Owner / Operator – MEP Service Operations at Commercial & Multi-Site Facilities Support (2015-01)

• Owned and operated a mechanical, electrical, and plumbing (MEP) service business supporting commercial and multi-site facilities operations.
• Maintained long-term commercial client relationships exceeding 20 years through responsive service, operational support, troubleshooting, and contractor coordination.
• Supported facilities maintenance operations involving HVAC, refrigeration, electrical, plumbing, mechanical systems, and general commercial maintenance environments.
• Coordinated service response, maintenance scheduling, operational troubleshooting, vendor support, and facilities continuity activities.

Buildings & Grounds Superintendent at Monroe County, Mississippi

• Directed maintenance operations and infrastructure coordination for county-owned facilities and public buildings.
• Coordinated outside contractors, maintenance scheduling, vendor accountability, and project execution.
• Managed operational response for HVAC, electrical, plumbing, refrigeration, and facility-related service issues.
• Oversaw maintenance support for historical courthouses, administrative buildings, and public-use facilities.

Facilities Operations Supervisor at North Mississippi Health Services (NMHS)

• Coordinated 24/7 operational maintenance support for a large regional healthcare campus and associated buildings.
• Supported emergency maintenance response, technical escalation, vendor coordination, and operational continuity.
• Worked closely with maintenance teams, contractors, and operational leadership to resolve facility issues efficiently.
• Assisted with service coordination across hospitals, specialty facilities, clinics, and support infrastructure.

Regional Retail Facilities Support at National Retail Operations Environment

• Supported maintenance operations and vendor coordination for a multi-state retail portfolio exceeding 160 locations.
• Coordinated service response, maintenance escalation, contractor communication, and operational issue resolution.
• Assisted with work-order follow-up, vendor accountability, and maintenance continuity across multiple states.
• Worked closely with store management and service providers to maintain operational standards.

AAS in Electrical & Mechanical Technology

Bachelor of Technology (BTech) in Building Systems & Applied Engineering Studies