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Glenn Stanford

Glenn Stanford

Senior Facilities & Maintenance Operations Coordinator

Kimball40 USD/hourMember since September 10, 2025
Maintenance Triage & Escalation SupportWork-Order Coordination & TrackingVendor & Contractor AccountabilityEscalation & Service Follow-UpRetail & Commercial Facilities SupportResidential & Multi-Family Maintenance OperationsSFH / MFH / HUD Facilities SupportMulti-Site Maintenance Coordination
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About

Seeking a long-term, part-time remote position in facilities operations, maintenance coordination, vendor management, or related operational support.

Operations-focused Facilities and Maintenance Professional with 35+ years of experience supporting multi-site retail, commercial, healthcare, government, residential, HUD, apartment, single-family, and multi-family maintenance environments, including apartment maintenance and occupied-unit service environments. Extensive background coordinating vendors, resolving operational issues, performing maintenance triage and escalation prioritization, managing work-order activity, supporting maintenance continuity, and overseeing contractor accountability across complex multi-location portfolios.

Experienced in maintenance escalation support, technical troubleshooting, maintenance coordination involving occupants, contractors, and service providers, estimate and invoice review, scheduling, and operational follow-up across HVAC, electrical, plumbing, refrigeration, and general facilities systems. Strong real-world operational background supporting fast-moving maintenance environments where responsiveness, communication, organization, documentation, vendor management, and maintenance triage are critical.

Experience

Regional Facilities Operations & Maintenance Consultant

Private Sector & Multi-Site Support Operations | 2015–2021

  • Supported operational maintenance workflows, contractor coordination, facilities troubleshooting, and service continuity across residential, commercial, retail, restaurant, apartment, and multi-site environments.
  • Performed maintenance triage to determine urgency, vendor routing, escalation requirements, and appropriate response actions.
  • Coordinated vendors, occupants, contractors, and service providers during active maintenance issues and follow-up.
  • Reviewed estimates, scopes of work, invoices, and maintenance recommendations for cost accuracy, technical validity, and appropriate corrective action.
  • Coordinated maintenance scheduling, follow-up, and resolution tracking across HVAC, refrigeration, electrical, plumbing, carpentry, roofing, and general maintenance trades.
  • Supported apartment complexes, occupied-unit service environments, residential properties, retail facilities, and commercial properties.

Owner / Operator – MEP Service Operations

Commercial & Multi-Site Facilities Support | 1983–2015

Operated concurrently with W-2 facilities and operations positions during portions of this period.

  • Owned and operated a mechanical, electrical, and plumbing service business supporting commercial, retail, institutional, residential, and multi-site facilities.
  • Built and maintained long-term commercial client relationships exceeding 20 years through responsive service, troubleshooting, maintenance coordination, and operational support.
  • Coordinated service response, scheduling, technical troubleshooting, contractor support, and facilities continuity involving HVAC, refrigeration, electrical, plumbing, mechanical systems, and general maintenance.
  • Managed estimates, service priorities, customer communication, field coordination, materials, and project follow-up.
  • Balanced business ownership with W-2 facilities and operations positions, providing experience managing both direct service operations and large-scale institutional and multi-location maintenance environments.

Buildings & Grounds Superintendent

Monroe County, Mississippi

  • Directed maintenance operations and infrastructure coordination for county-owned facilities and public buildings.
  • Coordinated outside contractors, service vendors, maintenance scheduling, project execution, and vendor accountability.
  • Managed operational response involving HVAC, electrical, plumbing, refrigeration, building systems, and general facility maintenance.
  • Supported maintenance and preservation of courthouses, administrative buildings, public-use facilities, and other county properties.
  • Assisted with maintenance planning, prioritization, troubleshooting, contractor oversight, and continuity of public facility operations.

Facilities Operations Supervisor

North Mississippi Health Services

  • Coordinated 24/7 operational maintenance support for a large regional healthcare campus and associated facilities.
  • Supported emergency maintenance response, technical escalation, vendor coordination, work prioritization, and operational continuity.
  • Worked with maintenance personnel, contractors, vendors, and operational leadership to resolve facility issues efficiently.
  • Coordinated service involving HVAC, electrical, plumbing, mechanical systems, specialty equipment, clinics, hospital buildings, and support infrastructure.
  • Assisted with scheduling, troubleshooting, follow-up, and service coordination in a high-demand healthcare environment.

Regional Retail Facilities Support

National Retail Operations Environment

  • Supported maintenance operations and vendor coordination for a multi-state retail portfolio exceeding 260 locations across five states.
  • Coordinated service response, contractor communication, maintenance escalation, work-order follow-up, and operational issue resolution.
  • Worked with store management, vendors, service providers, and contractors to maintain facility operating standards.
  • Assisted with vendor accountability, service prioritization, scheduling, maintenance continuity, and issue follow-up across a large geographic portfolio.
  • Supported facilities activity involving HVAC, refrigeration, electrical, plumbing, general building maintenance, and emergency service needs.

Earlier Electrical & Industrial Experience

Fly Electric Company | 1976–1983

  • Progressed through electrical and field leadership responsibilities supporting commercial, educational, retail, government, and industrial projects.
  • Led crews, interpreted plans and specifications, coordinated field activities, supported inspections, and maintained code and workmanship standards.
  • Performed electrical installation, troubleshooting, service work, and project coordination that established the technical foundation for later MEP and facilities-management responsibilities.

Education

AAS in Electrical & Mechanical Technology

Bachelor of Technology (BTech) in Building Systems & Applied Engineering Studies

Certifications and Continuing Education

Two EPA Section 608 Universal certifications, EPA Section 609 certification, MaintainX CMMS certification, and extensive manufacturer, equipment, controls, and trade-specific training throughout a multi-decade career. Completed recurring workshops and continuing education with manufacturers and technical providers including Trane, Carrier, Siebe, United Technologies, and others, with training conducted in multiple major U.S. cities and regional technical centers.

Professional Organizations

Current member of the International Facility Management Association (IFMA). Former professional affiliations include ASHRAE, AEE, BOMA, BOMI, IAEI, IAPMO, NFPA, IBEW, and Plumbing Contractors of America (PCA).

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