Grace Eden

I am looking for an opportunity to grow and learn more skills in the customer service industry.

Culinary Trainee at Life's Kitchen

• Acquired basic knife skills and learned about sanitation practices, ensuring safety and cleanliness in the kitchen.
• Operated the dish pit, demonstrating responsibility and efficiency.
• Prepared food for various catering events, showcasing culinary skills and attention to detail.
• Learned to service the line to the café, gaining experience in fast-paced food service environments.
• Developed communication skills within the kitchen, fostering professional relationships with supervisors and coworkers.
• Adhered to strict health codes, maintaining cleaning skills and ensuring a hygienic work environment.

Server, Food handler, Cashier at Sushi Ya (2020-02 – 2021-08)

• Served food and provided customer service
• Bussed tables

Cashier at Bad Boy Burgers (2020-09 – 2024-11)

• Bagged food and provided customer service
• Worked using a drive-thru headset
• Multitasked by talking while bagging food, filling drinks, taking payments, and handing out food.
• Bussed tables

DaBella Exteriors – Call Center Representative​​ ​May 2025 – Jan 2026

• Conducted outbound calls to create, confirm, and reschedule customer appointments
• Utilized Salesforce CRM to manage, edit, and track sales leads accurately
• Collaborated with canvassing teams to ensure appointment accuracy and coverage
• Set clear and professional expectations with homeowners regarding services
• Memorized and delivered multiple call scripts while maintaining natural customer engagement
• Provided guidance and support to new hires during onboarding and initial training

GED – College of Western Idaho