Grace Salinas

Motivated and reliable recent high school graduate with a strong interest in cosmetology and plans to enroll in cosmetology school. Bilingual in English and Spanish, with strong communication skills and the ability to connect with a diverse range of customers. Passionate about learning new skills and continuously improving personal and professional abilities.

Known for providing excellent customer service, with a positive attitude and a genuine desire to help others. Friendly, adaptable, and able to work well in fast-paced, customer-focused environments

Vervent Company at Vervent (2026-01 – Present)

Provide customer support in a finance-focused call center, specializing in lease account management. Handle a high volume of both inbound and outbound calls, assisting customers with account inquiries, payment processing, lease details, and resolving account-related issues. Guide customers step-by-step through required processes, ensuring accuracy, compliance, and a clear understanding of their accounts.

Customer Service at Scheels (2024-03 – 2025-06)

Demonstrated ability to manage multiple tasks while remaining adaptable and flexible. Provided assistance to customers with locating items. Prioritized and organized tasks to efficiently accomplish service goals.

Amazon Warehouse at Amazon Warehouse (2025-06 – 2026-02)

Communicated directly with team members to clarify issues and resolve problems efficiently. Proactively checked in with employees to ensure they had the tools, information, and support needed to perform their duties.

High school Diploma – Roosevelt High School (2022-01 – 2026-01)

– Stewart School (2026-01 – 2027-01)