Gracie Roman

Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues

Cashier at Stop A Minit (2025-11 – Present)

• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
• Collaborated with the store management team to resolve pricing discrepancies or product returns
• Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
• Collaborated with other departments such as receiving or merchandising teams to ensure efficient operations
• Trained new employees on operating cash registers effectively
• Suggested alternative products when requested items were out of stock

McDonald's Crew Member at McDonald's (2025-07 – 2025-09)

• Provided exceptional customer service by greeting customers, taking orders, and accurately processing payments
• Prepared food items according to standardized recipes and procedures, ensuring quality and consistency
• Managed high-volume drive-thru orders efficiently, minimizing wait times for customers

Kitchen Associate at Parker's Kitchen (2025-03 – 2025-05)

• Prepared and cooked food items according to standardized recipes, ensuring consistent quality and presentation
• Maintained a clean and organized work area, adhering to health and safety regulations
• Operated kitchen equipment such as grills, fryers, ovens, etc. in a safe manner

Cashier at Ingles Markets (2023-08 – 2024-04)

• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed

High school diploma – Westside High School (2020-08 – 2024-05)

Upper secondary education