Experienced multi-unit restaurant operator
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Experienced multi-unit restaurant operator with a proven track record of success. Passionate and engaging team player and leader whose strength lies in the ability to communicate and cascade the company message, consistently, through the team to ensure our guest receives the intended experience. Ability to identify, recruit, train, develop, retain and grow quality talent.
Detailed, organized and analytical with a consistent, disciplined approach to managing the business. Ability to multi-task/parallel process while consistently driving the process. Financially savvy with extensive experience in budgeting and P&L results management.
Restaurant Business Consultant at GFTF LLC (2022-02 – Present)
Started my own consulting company. Work with multiple concepts & brands to include QSR, Cafe, Diner, Quick Casual, Retail, Food Truck & Brewery.
Market Director at Circle K Restaurant Northern Division (2019-05 – 2022-02)
Worked on the team that was the genesis of the Circle K restaurant division. Setting up systems, procedures, processes and disciplines that ensured if CK standards were met that we would be brand compliant with all 13 concepts we operated.
Market Director at Circle K Restaurant Northern Division (2013-02 – 2016-11)
Director of Restaurant Operations Development & Managing Partner at Mountain Star DBA Hardees (2016-11 – 2018-01)
Regional Director of Operations at Hardee's Food Systems (2000-03 – 2013-04)
Director of Training & New Restaurant Opening at Flag Star DBA Hardees, Fuddruckers, Quincy's, & Denny's (1990-04 – 2000-03)
Began career as General Manager and progressed through multiple position/promotion opportunities to include Centralized Training Manager, District Manager, & B.E.S.T. Committee for the corporate side as well as the Hardee's, Quincy's and Denny's concepts.
Diploma in Business Administration – A-B Technical College (1984 – 1986)
Business Administration – East Tennessee State (1986 – 1988)