WORK EXPERIENCE
VP / Chief Technology Officer | Oct 2022 - Present
SpeedCommerce, Corp | VP | CTO | CISO | Las Vegas, NV
Logistics 3pl E-commerce and Call Center Company
Duties and Responsibilities
Accomplishments
- Rearchitected of Software Backoffice and E-commerce Applications
- Global Distribution/WMS/Transportation & Logistics/ 3PL
- Global Call Center across 4 counties
Greatly enhanced Technical Operations Stability, availability, scalability,
and security through personnel, process/governance, and technical /
platform improvements
Oversaw Development using Development Platforms (.NET)
Migration of Legacy Applications to (.Net) and (Xamarin) Frameworks
Application Services and Azure Functions
Migration of e-commerce business units from Waterfall to Agile
Methodology
Built and deployed three Asia-based Call Centers and created a Global
Call Center rollout.
Buildout and Migration of on-premises Data Center to Azure
Implemented ISO 27001 and PCI 3.2.1 / DSS Privacy / Payment Card
Standards
Developed Azure DEV/OPS Group and Infrastructure group automation of Development and Production Environments. Using (Power Shell),
(Python) and (Graphical)
Creation of the roadmap using (SNOWFLAKE) Data Warehouse with a two-year roadmap for web integration of the e-commerce application
- Developed Azure DevOps Group and DevOps Automation strategy (CI\CD) platforms (Terraform), (PowerShell), and (Python)
•
Accomplishments
- Successful Deployment of Call Center Locations US and Internationality
- Rearchitected of Software Backoffice and E-commerce Applications
- Global Distribution/WMS/Transportation & Logistics/ 3PL
Advisory Board Member | 2020 – Present
RIXON Technologies, Corp | Board Member | Phoenix, AZ
Security Software Company
Duties and Responsibilities
- Oversaw and advised on the Development Strategy Chief Technology Officer | 2017 - 2019
Senegence, Corp | CTO | CISO | FOOTHILLS, CA
Direct Sales beauty company.
Duties and Responsibilities
- Upgraded the technology group and drove a culture shift from a support organization to a strategic asset, driving digital innovation, architecture, and execution excellence.
- Oversaw Development using Development Platforms (.Net), (React), and (Angular) and building Azure Micro-services).
- Created effective strategic planning, program management, governance, processes & communications.
Oversaw Development using Development Platforms (.NET), (REACT)
and (Angular)
Migration of Legacy Applications to Microservices, Application Services,
and Azure Functions
Created effective strategic planning, program management, governance,
processes & communications.
Oversaw Development and Implementation of Microsoft Dynamics 365
including third-party integrations.
•
- Creation of Data Warehouse using Azure Data Factory using (Kimble
Migration of Legacy Applications to (.Net), (Xamarin), and (REACT)
. Methodology) and Star and Snowflake Date Marts
Frameworks Application Services and Azure Functions
Performed JSOX Audits and maintained PCI 3.0 Standards also ran
Security teams.
- Developed Azure DEVOPS Group and DEVOPS Automation strategy platforms (Terraform), (Octopus) and (Arm Scripts).
- Oversaw Development using Development Platforms (React, Angular, Micro-services).
- Created and Launched Mobile Platforms using IOS and Android using •
- Created effective strategic planning, program management, governance, processes & communications.
Accomplishments
- Successful Organizational Technology Transformation
- Expanded Business e-commerce platforms globally.
- Expanded Business back-office applications and mobile applications.
- Built (Virtual Reality) applications for Beauty Products
Director of Technology Operations | 2012 - 2017
Arbonne, Corp | Director | Irvine, CA
Direct Sales beauty company.
Duties and Responsibilities
- It is fully enmeshed with the IT Executive team to create and transition an IT department from a tactical support IT organization to a strategic global asset.
- Refreshed a stalled Salesforce.com implementation by collaborating with Sales Force personnel and realigning the implementation approach with the business.
- Actively worked with organizations to ensure our support of a stellar DevOps AWS team to create superior automation processes using (Terraform), (Salt) and (Beanstalk).
- Responsible for Reliability, Availability, Scalability, and Performance. Substantially improved latency in our remote offices with architectural changes, measurement, and continual follow-up.
- Introduced KPIs, and OKRs for teams to drive results within the information technology group and to better inform Executive Management.
- Implemented ISO 27001 and PCI/DSS 2.0 Privacy/Payment Card Standards (Tokenization of Critical Data Solution).
Accomplishments
- Launch of new mobile applications for all Backoffice US sales force
- Migration of All Applications to AWS from multiple data centers
- Migration of all US and International Users to thatcher group back
(Xamarin) and (Swift)
Creation of a (Virtual Reality Engine) for Beauty Products using (C#),
(React), and (Angular)
office and front office software.
Sr. Director of Database Operations | 2006 - 2012
Live Nation / Ticketmaster, Corp | Director | Hollywood, CA
Ecommerce Ticketing and Touring Company.
Duties and Responsibilities
- Introduced measurements, including creating and publishing a full IT Operations metrics report and monthly review for my teams, followed by metrics from other IT teams to better inform Executive Management.
- Led Database Operations Group worldwide, reporting to the Chief Information Officer with a team of 80 professionals and a budget of $30M.
- Created Security IT SOX compliance standards across the Global organization for Database Compliance with Data Security Standards and policies.
- Successfully took on leadership roles in 5 acquisitions resulting in zero unplanned downtime and ensuring all systems and business units were up and running on day one.
- Decreased IT expenditures by 25% while increasing service output and overall customer service levels through automation, introduction of new applications, and offshoring strategy.
- Built a multi-national team based in North America, Europe, Canada, and China with superior retention and results supporting over 70 sites globally.
- Implementation and standardization of Database and applications footprint in the US supporting 7000 employees in four different locations.
- Increased system and application uptime of Oracle Financials by 20% by building failover capabilities and introducing appropriate processes to reduce and eliminate unplanned downtime. Hired because the recently introduced Oracle would fail several times daily. Stabilized that to a no unplanned downtime situation.
Accomplishments
- The seventh person to be hired at the company (LiveNation)
- Building of Global Ticketing backend to support Ticketing and Touring
Business
- Rearchitected Global Touring Application to support touring business.
OTHER WORK EXPERIENCE
Software Engineer and SQL Database Administrator
NTN Communications | Carlsbad, Ca | 2004 – 2006
Lead SQL Database Administrator
New Century Mortgage | Irvine, Ca | 2002 – 2004
Lead SQL Database Administrator
AVHQ, Corp | Irvine, Ca | 2000 – 2002
Software Engineer and SQL Database Administrator
Epicor, Corp | Irvine, Ca | 1999 - 2000
