Pool Technician - The Pool Company - Fredericksburg, VA
- Serviced & maintained residential pool contracts on independent route using company vehicle.
- Performed water & chemical analysis to ensure proper Ph balance.
- Responsible for seasonal opening and closings of pools and pool equipment.
Manufacturing Associate - Colonial Circuits - Fredericksburg, VA
- Assisted company with making needed changes in order to obtain ISO-9002 certification.
- Initiated and improved quality control methods to comply with governmental standards and tolerances.
- Assisted quality control manager to resolve issues and ensure future customer satisfaction.
- Completed necessary duties for manufacturing of printed circuit boards.
Market Manager - Harmon Autoglass - Fredericksburg, VA
Quickly promoted to Market Manager after demonstrating customer service, outside sales & supervisory abilities.
- Assisted district manager in analyzing & forecasting corporate fiscal budget and maintaining budget-driven figures.
- Reviewed weekly & monthly profit & loss reports and implemented necessary modifications in order to reach projected sales figures.
- Analyzed current market trends to identify & attract potential clients.
- Targeted niche markets to increase company growth & revenue by acquiring new significant fleet accounts.
- Organized & executed promotional campaigns & demos for the general public as well as for potential fleet & insurance business.
- Worked in unison with established account managers in all markets to ensure company visibility, customer satisfaction & optimum sales growth.
- Guided a workforce of 8 technicians. Responsibilities included recruiting new employees, submitting payroll, implementing new company policies & procedures, employee reviews, monitoring inventory levels & fleet vehicle maintenance.
Auto glass Repair Technician - Harmon Autoglass - Fredericksburg, VA
- Completed 60+ hours of training to obtain required certification.
- Repaired long cracks & chips of auto glass on customer vehicles.
- Demonstrated ability to adhere to an established route and timeframes while remaining flexible to enable service of additional customers.
- Worked with call-center to ensure arrival, completion & departure of all jobs.
Telecommunications Technician - Baker Installations - Lorton, VA
Installed, serviced & sold cable systems as a sub-contractor for Cox Communications in the Northern Virginia area.
- Excellent organizational & communication skills and the ability to meet pre-determined timeframes helped to ensure customer satisfaction.
- Completed 65 hours of telecommunications training in order to obtain mandatory certification.
Sign Installation Technician - Dowling Signs, Inc. - Fredericksburg, VA
(1997 - 2000)
Installed & repaired various types of signage utilizing many types of equipment.
- Assured cost-saving results by successfully completing work orders in a timely manner, minimizing company overhead.
- Adapted to changing job parameters & environmental conditions to promote company reputation.
