Mary Offei-Agyeman

Certified Pharmacy Technician with hands-on experience in prescription processing, medication dispensing, inventory management, and insurance claims. Proven ability to prepare and dispense medications accurately under pharmacist supervision while maintaining strict compliance with pharmacy laws, patient confidentiality, and safety protocols. Strong collaborator with physicians, Walk ins customers, and pharmacy teams.

Ready to support medication preparation, inventory control, and operational needs in a clinical setting.

Pharmacy Technician at Walgreens (2025-05 – Present)

• Prepare and dispense new prescriptions and refills accurately under pharmacist supervision.
• Pack, label, and verify medications per provider orders.
• Process insurance claims and resolve adjudication issues efficiently.
• Track inventory levels, manage stock, and minimize waste.
• Run cash register and provide excellent customer service to patients.
• Assist pharmacist with daily tasks and maintain clean, organized pharmacy environment.

Pharmacy Technician Externship at CVS (2025-02 – 2025-04)

• Assisted with prescription filling, dispensing, and administrative tasks.
• Prepared and dispensed medications accurately while maintaining patient confidentiality.
• Gained practical experience in medication storage, inventory control, and pharmacy operations.

Sr. Account Manager at Macedonia Associates International (2024-07 – 2025)

• Managed medical claims processing, billing, and coding for healthcare clients.
• Conducted compliance audits and developed standard operating procedures.
• Coordinated with physicians and clinical teams to resolve billing and documentation issues.

IT Audit Analyst at Inova Health System (2023-10 – 2024)

• Supported HIPAA compliance audits and reviewed access controls for patient records.
• Evaluated IT systems and recommended security enhancements.

Master of Business Administration in MBA – University of Ghana (2021)