Enthusiastic and Friendly Employee here!
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15+ years of company based customer service and operations experience, with social experience coming from 10+ years of self employed commissioning services. Looking to branch out into varied company environments and continue employed education.
Shift Lead (Full Time)/Seasonal AM&PM Barista at University Of Washington; Dawg Bites (2023-10 – Present)
UW Housing & Food campus cafe lead; maintaining organization, work flow, and training of quarterly student shifts and consistent tasks (inventory checks, filing orders, managerial communicated needs, ect). Experience with ordering systems US Foods and Harbor.
Barista/FOH/BOH at Biscuit Bitch (2022-03 – 2023-09)
Multitasking and maintaining barista duties, cleaning, organizing, customer service, and a friendly attitude in an extremely busy setting
Barista/Cashier at Wunderground Cafe (2021-09 – 2021-12)
Hire date in September, Official start date October 9th: Providing excellent customer service and the upkeep of bakery and retail duties on top of coffee management. Keeping area clean, comfortable, and safe for customers in accordance to Covid regulations.
Barista at Seven Coffee Roasters Market & Cafe (2020-10 – 2021-08)
Serving espresso drinks and keeping the front market cleaned and well stocked in neighborhood market; covid protections and overall sanitation taken very seriously.
Barista and Cashier/Bartender/Cook at Eastern Cafe (2019-02 – 2020-10)
Serving fresh made food (crepes, sandwiches, etc), beer and wine, and espresso drinks while maintaining cleanliness, and enthusiastic attitude.
Barista/Server and Night shift trainer at Caffe Rococo (2018-03 – 2019-02)
Offering house roasted coffee and a pleasant experience while taking charge of night shift duties and closing; training new employees and maintaining a clean environment.
Barista and Cashier at Starbucks (2018-02 – 2018-05)
Handling a larger scale drive thru cafe with 1+ years of knowledge, food and drink services, and offering a clean and well maintained experience for customers.
Barista/Cashier at Starbucks (2017-10 – 2018-02)
Well versed in customer service and barista training while offering an enjoyable experience to customers while maintaining speed, cleanliness, and a friendly atmosphere in a non drive-thru cafe.
Barista and Cashier at Starbucks (2016-10 – 2017-08)
Learning the basics of customer service, company polices, and company products while giving customers an enjoyable experience and maintaining a clean and friendly work space.
Part Time Data Entry at Colorectal Surgical Associates (2015-01 – 2017-08)
Part time data entry involving input of patient info and organizing information in office computer system. Minor service of front desk receptionist and general office knowledge services.
Palliative Care/ Hospice Home Care at Multiple Agencies (2008-01 – 2015-05)
Appointed medical training for home care of family members and outside patients. Dialysis, Diabetes, Heart Failure, and medications involved were handled, medical training taken place at multiple hospitals within the patients home area.
