Guillermina Avila

Skills

• Records Management: Proven ability to handle sensitive data and maintain accurate records with confidentiality and precision.
• Customer Service: Strong interpersonal skills with experience in delivering exceptional service to diverse clientele.
• Technical Proficiency: Proficient in MS Office, Medisoft/Office Hours, and adept at quickly learning new software and systems.
• Organization: Demonstrated organizational skills with experience in managing multiple tasks and maintaining an orderly work environment.
• Team Collaboration: Ability to work effectively as part of a team, supporting colleagues and contributing to a positive work atmosphere.
• Attention to Detail: Meticulous attention to detail in managing records, data entry, and performing administrative tasks.
• Problem-Solving: Skilled in identifying and addressing issues promptly to ensure smooth operations.
• Bilingual Communication: Fluent in Spanish, with the ability to speak, understand, and write in Spanish, enabling effective assistance to Spanish-speaking students and stakeholders.

Highly motivated in any position I am in with 5 years of experience in delivering service excellence. Skilled in conflict resolution and problem-solving, resulting in a 95% customer satisfaction rate. Proven ability to multitask in fast-paced environments while maintaining accuracy and attention to detail.

Bachelor's in mass communication