Senior Project Manager at Spirent Communications (2022-08 – Present)
Directed end-to-end delivery of large-scale telecom managed services programs across North America, overseeing testing, automation, integration, and deployment for platforms including Landslide, Velocity, VisionWorks, and Octobox, ensuring high-quality and on-time execution aligned with customer SLAs and business goals.
- Established and enforced structured program governance frameworks including SOW definition, milestone planning, KPI tracking, and risk mitigation strategies, significantly improving delivery predictability, stakeholder confidence, and overall program performance.
- Collaborated closely with product engineering and cloud-native platform teams to resolve critical system and Kubernetes-related issues, enhancing system stability, reducing defect leakage, and improving deployment success rates across customer environments.
- Led cross-functional global teams spanning engineering, operations, and customer stakeholders, driving alignment, accountability, and execution excellence while ensuring seamless coordination across geographically distributed teams.
- Enabled customer success through strategic training programs, knowledge transfer initiatives, and proactive stakeholder communication, resulting in improved adoption, reduced escalations, and stronger long-term client relationships.
Program Manager / Senior Product Architect / Tech Lead at Tech Mahindra (2006-07 – 2022-08)
Led large-scale, multi-vendor 5G/4G core automation and deployment programs for Tier-1 clients including DISH, AT&T, Nokia, and Meta, managing complex ecosystems involving Nokia, Oracle, and Mavenir while ensuring seamless integration and delivery excellence.
- Managed and scaled global delivery teams of 100+ resources across multiple regions, implementing structured execution models, improving delivery efficiency, and significantly enhancing customer satisfaction and program scalability.
- Architected and implemented cloud-native delivery frameworks using Kubernetes and OpenStack, enabling scalable deployments, reducing infrastructure costs, and accelerating time-to-market for next-generation telecom solutions.
- Transformed a loss-making program into a profitable delivery unit by improving EBITDA from -80% to +10% within 15 months through governance restructuring establishing internal and external lab capabilities and operational discipline.
- Drove significant business growth including 17x revenue increase and 2.75x account expansion, leveraging automation-led delivery, strategic stakeholder engagement, and execution excellence across multiple high-visibility programs.
- Led end-to-end build of Meta 4G LTE EPC lab (procurement, integration, validation)
- Architected integration of Meta EPC/vRAN labs with Tech Mahindra Redmond EPC and IMS environments for end-to-end validation
- Architect and implemented Private LTE + MEC + AI video analytics solution, enabling advanced analytics use cases (Intel)
- Supported SDN/NFV lab programs and global demos, including Mobile World Congress, enhancing solution visibility
- Led development of the T-Mobile test automation platform, integrating Itential Pronghorn, Spirent TestCenter (RFC2544, burst testing), and mobile backhaul bandwidth management workflows.
Senior Staff Engineer / Staff Engineer at Centillium Communications (2004-01 – 2006-07)
Led validation and compliance testing for EPON systems, ensuring adherence to IEEE 802.3ah standards while improving product quality and readiness for large-scale deployment in global markets.
- Designed and executed comprehensive regression testing strategies, improving defect detection rates and enhancing overall system reliability across multiple product releases.
- Collaborated with international clients including Mitsubishi Electric (Japan) to troubleshoot and resolve complex technical issues, strengthening customer trust and reducing turnaround time for critical escalations.
- Conducted extensive test iterations (1,000+ cycles) to reproduce and isolate complex defects, enabling faster root cause analysis and improving engineering response efficiency.
- Contributed to process improvements in testing methodologies, increasing execution efficiency and ensuring consistent delivery of high-quality telecom solutions.
Lead Engineer / Member Technical Staff at HCL Technologies (1998-01 – 2004-01)
Led automation and security testing initiatives for Cisco network systems, enhancing system robustness and ensuring compliance with enterprise-grade performance standards.
- Developed and implemented automation frameworks to improve test coverage, reduce manual effort, and accelerate testing cycles across multiple network management platforms.
- Executed end-to-end functional and performance testing, ensuring system stability, scalability, and readiness for deployment in complex enterprise environments.
- Collaborated with cross-functional teams to identify and resolve system bottlenecks, improving application performance and overall user experience.
- Played a key role in strengthening testing processes and quality assurance practices, contributing to improved delivery timelines and product reliability.
